Integrity Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
60/ 100
Always Best Care Cleveland South
Home health agency · 7123 Pearl Road, Suite 102, Middleburg Heights, OH 44130
Quality of patient care star rating · Patient survey: 3★
46/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/04/2011 · CCN 368392
- Rank in Middleburg Heights
- #2 of 4 home health agencies
- Rank in Ohio
- #182 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 2,169
- Medicare spending
- 2% more than the national average per episode
- Service area
- 71 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.9% | 96.1% | 96.5% | Better |
| Checked flu shot status | 91.6% | 62.1% | 64.2% | Better |
| Patients improved at walking or moving around | 78.3% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 80.4% | 91.3% | 89.7% | Worse |
| Patients improved at bathing | 73% | 91% | 90.6% | Worse |
| Patients' breathing improved | 82% | 91.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 89.8% | 89.8% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99.8% | 94.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.2% | 1% | 0.9% | About the same |
| Discharge function score | 45.4% | 74.9% | 71.7% | Worse |
| Health info sent to next provider | 97.8% | 83.2% | 81.2% | Better |
| Health info given to patient | 95.7% | 91% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 90% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.2% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 89% | 89% | About the same |
| Team communicated well | 85% | 87% | 86% | About the same |
| Discussed medicines, pain and home safety | 75% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 85% | 86% | 85% | About the same |
| Would definitely recommend | 79% | 77% | 79% | About the same |
Based on 282 completed surveys (21% response rate).
Location and service area
ZIP codes served (71)
44011, 44012, 44017, 44022, 44023, 44028, 44039, 44040, 44054, 44056, 44060, 44067, 44070, 44077, 44087, 44092, 44094, 44095, 44102, 44103, 44104, 44105, 44107, 44108, 44109, 44110, 44111, 44112, 44113, 44116, 44117, 44118, 44119, 44120, 44121, 44122, 44123, 44124, 44125, 44126, 44127, 44128, 44129, 44130, 44131, 44132, 44133, 44134, 44135, 44136, 44137, 44138, 44139, 44140, 44141, 44142, 44143, 44144, 44145, 44146, 44147, 44149, 44212, 44221, 44223, 44233, 44236, 44241, 44256, 44280, 44286
Other home health agencies in Middleburg Heights
Southwest General Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
40/ 100
Pure Health at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Always Best Care Cleveland South Medicare-certified?
Yes. Always Best Care Cleveland South (CMS Certification Number 368392) has been Medicare-certified since 11/04/2011, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Always Best Care Cleveland South compare to other home health agencies in Middleburg Heights?
Always Best Care Cleveland South ranks #2 of 4 home health agencies based in Middleburg Heights on the Scorecard score, with 3 stars.
What areas does Always Best Care Cleveland South serve?
Always Best Care Cleveland South reports serving 71 ZIP codes to CMS, including 44011, 44012, 44017, 44022, 44023. Call (440) 202-1706 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Always Best Care Cleveland South. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.