Caretenders VNA
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
43/ 100
Home Health Connection, Inc
Home health agency · 3062 Columbus Lancaster Rd Nw, Lancaster, OH 43130
Quality of patient care star rating · Patient survey: 4★
53/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/08/2005 · CCN 368087
- Rank in Lancaster
- #1 of 4 home health agencies
- Rank in Ohio
- #119 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 288
- Medicare spending
- 28% less than the national average per episode
- Service area
- 72 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 5 of 16 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 95.4% | 96.1% | 96.5% | Worse |
| Checked flu shot status | 54.6% | 62.1% | 64.2% | Worse |
| Patients improved at walking or moving around | 89.4% | 89.2% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 90.3% | 91.3% | 89.7% | About the same |
| Patients improved at bathing | 93% | 91% | 90.6% | Better |
| Patients' breathing improved | 91.7% | 91.2% | 91.3% | About the same |
| Patients improved at taking oral medications | 87.9% | 89.8% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 78.6% | 94.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.2% | 1% | 0.9% | About the same |
| Discharge function score | 89.4% | 74.9% | 71.7% | Better |
| Health info sent to next provider | 64.6% | 83.2% | 81.2% | Worse |
| Health info given to patient | 98.2% | 91% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 88.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 92% | 89% | 89% | Better |
| Team communicated well | 91% | 87% | 86% | Better |
| Discussed medicines, pain and home safety | 75% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 91% | 86% | 85% | Better |
| Would definitely recommend | 80% | 77% | 79% | About the same |
Based on 105 completed surveys (26% response rate).
Location and service area
ZIP codes served (72)
43004, 43008, 43015, 43016, 43017, 43025, 43026, 43031, 43035, 43046, 43054, 43055, 43062, 43068, 43076, 43081, 43082, 43085, 43102, 43103, 43105, 43107, 43110, 43112, 43113, 43123, 43125, 43130, 43135, 43138, 43147, 43148, 43149, 43150, 43152, 43154, 43155, 43156, 43157, 43201, 43202, 43204, 43205, 43206, 43207, 43211, 43212, 43213, 43214, 43219, 43220, 43222, 43223, 43224, 43227, 43228, 43229, 43230, 43231, 43232, 43235, 43730, 43731, 43739, 43748, 43764, 43766, 43782, 43783, 45732, 45764, 47348
Other home health agencies in Lancaster
Interim Healthcare of Newark
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
43/ 100
Liberty Healthcare Services, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Home Health Connection, Inc Medicare-certified?
Yes. Home Health Connection, Inc (CMS Certification Number 368087) has been Medicare-certified since 02/08/2005, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Home Health Connection, Inc compare to other home health agencies in Lancaster?
Home Health Connection, Inc ranks #1 of 4 home health agencies based in Lancaster on the Scorecard score, with 3.5 stars.
What areas does Home Health Connection, Inc serve?
Home Health Connection, Inc reports serving 72 ZIP codes to CMS, including 43004, 43008, 43015, 43016, 43017. Call (614) 839-4545 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Home Health Connection, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.