Home Health Connection, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
53/ 100
Caretenders VNA
Home health agency · 2563 E Main St, Suites E, F, G, Lancaster, OH 43130
Quality of patient care star rating · Patient survey: 5★
43/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 04/12/1976 · CCN 367137
- Rank in Lancaster
- #2 of 4 home health agencies
- Rank in Ohio
- #220 of 359 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,612
- Medicare spending
- 3% more than the national average per episode
- Service area
- 69 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 16 reported measures, worse on 10.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 96.2% | 96.1% | 96.5% | About the same |
| Checked flu shot status | 60.4% | 62.1% | 64.2% | Worse |
| Patients improved at walking or moving around | 87.6% | 89.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 87.5% | 91.3% | 89.7% | Worse |
| Patients improved at bathing | 86.7% | 91% | 90.6% | Worse |
| Patients' breathing improved | 84.2% | 91.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 80.2% | 89.8% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 88.6% | 94.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1.1% | 1% | 0.9% | About the same |
| Discharge function score | 62.8% | 74.9% | 71.7% | Worse |
| Health info sent to next provider | 95.5% | 83.2% | 81.2% | Better |
| Health info given to patient | 88.6% | 91% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 88.1% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 12.5% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 90% | 87% | 86% | Better |
| Discussed medicines, pain and home safety | 83% | 83% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 88% | 86% | 85% | Better |
| Would definitely recommend | 80% | 77% | 79% | About the same |
Based on 343 completed surveys (33% response rate).
Location and service area
ZIP codes served (69)
43008, 43023, 43025, 43030, 43031, 43035, 43046, 43055, 43056, 43062, 43071, 43076, 43101, 43102, 43103, 43105, 43107, 43110, 43111, 43112, 43113, 43115, 43116, 43127, 43130, 43135, 43136, 43138, 43144, 43145, 43146, 43147, 43148, 43149, 43150, 43152, 43154, 43155, 43156, 43157, 43158, 43164, 43701, 43730, 43731, 43739, 43746, 43748, 43758, 43760, 43762, 43764, 43766, 43777, 43782, 43783, 43830, 45601, 45612, 45622, 45628, 45644, 45647, 45654, 45673, 45719, 45732, 45764, 45780
Other home health agencies in Lancaster
Interim Healthcare of Newark
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
43/ 100
Liberty Healthcare Services, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Caretenders VNA Medicare-certified?
Yes. Caretenders VNA (CMS Certification Number 367137) has been Medicare-certified since 04/12/1976, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Caretenders VNA compare to other home health agencies in Lancaster?
Caretenders VNA ranks #2 of 4 home health agencies based in Lancaster on the Scorecard score, with 2.5 stars.
What areas does Caretenders VNA serve?
Caretenders VNA reports serving 69 ZIP codes to CMS, including 43008, 43023, 43025, 43030, 43031. Call (740) 687-4410 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Caretenders VNA. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.