Hcr / Hcr Home Care CHHA (Rochester)
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social work✓ Home health aide
32/ 100
Rochester Regional Health Home Care
Home health agency · 330 Monroe Avenue, Rochester, NY 14607
Quality of patient care star rating · Patient survey: 5★
65/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/01/1966 · CCN 337066
- Rank in Rochester
- #1 of 3 home health agencies
- Rank in New York
- #10 of 94 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 5,773
- Medicare spending
- 6% less than the national average per episode
- Service area
- 131 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.9% | 97.8% | 96.5% | Better |
| Checked flu shot status | 68.6% | 66.5% | 64.2% | Better |
| Patients improved at walking or moving around | 96.1% | 90.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 96.5% | 91.7% | 89.7% | Better |
| Patients improved at bathing | 98.8% | 91.5% | 90.6% | Better |
| Patients' breathing improved | 100% | 92.5% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 90.2% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.7% | 92.6% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.6% | 0.9% | About the same |
| Discharge function score | 91.1% | 74.5% | 71.7% | Better |
| Health info sent to next provider | 82.4% | 74% | 81.2% | Better |
| Health info given to patient | 92.2% | 90.3% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 88.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 6.4% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.2% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 5 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 86% | 89% | Better |
| Team communicated well | 90% | 83% | 86% | Better |
| Discussed medicines, pain and home safety | 86% | 80% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 90% | 83% | 85% | Better |
| Would definitely recommend | 83% | 75% | 79% | Better |
Based on 902 completed surveys (23% response rate).
Location and service area
ZIP codes served (131)
11424, 13021, 13143, 13146, 13148, 13154, 13165, 14413, 14414, 14415, 14416, 14418, 14420, 14423, 14424, 14425, 14428, 14432, 14433, 14435, 14437, 14441, 14443, 14445, 14449, 14450, 14453, 14454, 14456, 14462, 14463, 14464, 14466, 14467, 14468, 14469, 14470, 14471, 14472, 14475, 14476, 14478, 14480, 14481, 14485, 14486, 14487, 14489, 14502, 14504, 14505, 14506, 14507, 14510, 14511, 14512, 14513, 14514, 14516, 14517, 14518, 14519, 14520, 14521, 14522, 14525, 14526, 14527, 14532, 14533, 14534, 14537, 14538, 14539, 14541, 14542, 14543, 14544, 14545, 14546, 14548, 14550, 14551, 14555, 14556, 14559, 14560, 14561, 14564, 14568, 14572, 14580, 14585, 14586, 14589, 14590, 14592, 14604, 14605, 14606, 14607, 14608, 14609, 14610, 14611, 14612, 14613, 14614, 14615, 14616, 14617, 14618, 14619, 14620, 14621, 14622, 14623, 14624, 14625, 14626, 14627, 14822, 14836, 14837, 14842, 14846, 14847, 14860, 14873, 14878, 14886
Other home health agencies in Rochester
Rochester Regional Health System Home Care- Closed
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
–no score
Not rated
Frequently asked questions
Is Rochester Regional Health Home Care Medicare-certified?
Yes. Rochester Regional Health Home Care (CMS Certification Number 337066) has been Medicare-certified since 07/01/1966, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Rochester Regional Health Home Care compare to other home health agencies in Rochester?
Rochester Regional Health Home Care ranks #1 of 3 home health agencies based in Rochester on the Scorecard score, with 5 stars.
What areas does Rochester Regional Health Home Care serve?
Rochester Regional Health Home Care reports serving 131 ZIP codes to CMS, including 11424, 13021, 13143, 13146, 13148. Call (585) 214-1000 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Rochester Regional Health Home Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.