Flagstar Home Health Services

Home health agency · 27427 Schoenherr Road, Suite 400, Warren, MI 48088

📞 (586) 497-8600

Quality of patient care star rating

51/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/05/2004 · CCN 237537
Rank in Warren: #8 of 17 home health agencies
Rank in Michigan: #150 of 284 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 260
Medicare spending: 8% less than the national average per episode
Service area: 27 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	87%	96.7%	96.5%	Worse
Checked flu shot status	79.1%	63%	64.2%	Better
Patients improved at walking or moving around	85.1%	89.6%	88.6%	Worse
Patients improved at getting in and out of bed	79.1%	90.9%	89.7%	Worse
Patients improved at bathing	89.9%	91.5%	90.6%	About the same
Patients' breathing improved	69.3%	91.8%	91.3%	Worse
Patients improved at taking oral medications	79.6%	89.7%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	96.6%	95.1%	94.5%	Better
Falls with major injury (lower is better)	1.5%	0.8%	0.9%	About the same
Discharge function score	39.4%	74%	71.7%	Worse
Health info sent to next provider	67.8%	89.7%	81.2%	Worse
Health info given to patient	96.6%	94.2%	92.2%	Better
Discharged to community (risk-adjusted)	88.4%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.3%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	94%	88%	89%	Better
Team communicated well	93%	84%	86%	Better
Discussed medicines, pain and home safety	89%	80%	82%	Better
Rated agency 9 or 10 out of 10	97%	84%	85%	Better
Would definitely recommend	80%	75%	79%	About the same

Based on 36 completed surveys (23% response rate).

Location and service area

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ZIP codes served (27)

48001, 48022, 48032, 48040, 48041, 48042, 48045, 48049, 48054, 48059, 48060, 48066, 48067, 48072, 48074, 48079, 48088, 48097, 48220, 48236, 48309, 48326, 48401, 48422, 48423, 48450, 48469