First Care Integrated Health Services

Home health agency · 28043 Hoover Road, Suite B-1, Warren, MI 48093

📞 (586) 558-8089

Quality of patient care star rating

39/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/22/2004 · CCN 237509
Rank in Warren: #13 of 17 home health agencies
Rank in Michigan: #234 of 284 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 116
Medicare spending: 20% less than the national average per episode
Service area: 43 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 14 reported measures, worse on 8.

Measure	This provider	State	National	vs. national
Started care in a timely manner	93.3%	96.7%	96.5%	Worse
Checked flu shot status	81.4%	63%	64.2%	Better
Patients improved at walking or moving around	80.1%	89.6%	88.6%	Worse
Patients improved at getting in and out of bed	79.5%	90.9%	89.7%	Worse
Patients improved at bathing	85.5%	91.5%	90.6%	Worse
Patients' breathing improved	51.3%	91.8%	91.3%	Worse
Patients improved at taking oral medications	65.1%	89.7%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	93.3%	95.1%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	72.2%	74%	71.7%	About the same
Health info given to patient	100%	94.2%	92.2%	Better
Discharged to community (risk-adjusted)	88.9%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	12.7%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	79%	88%	89%	Worse
Team communicated well	84%	84%	86%	Worse
Discussed medicines, pain and home safety	77%	80%	82%	Worse
Rated agency 9 or 10 out of 10	60%	84%	85%	Worse
Would definitely recommend	73%	75%	79%	Worse

Based on 10 completed surveys (27% response rate).

Location and service area

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ZIP codes served (43)

48021, 48026, 48034, 48035, 48038, 48043, 48044, 48045, 48047, 48051, 48066, 48075, 48076, 48080, 48081, 48082, 48089, 48092, 48093, 48126, 48186, 48202, 48203, 48204, 48205, 48206, 48207, 48208, 48212, 48213, 48215, 48221, 48223, 48224, 48225, 48230, 48234, 48235, 48239, 48310, 48315, 48316, 48327