Safe Hands Home Health Care

Home health agency · 31300 Rexwood St, Suite A1, Farmington Hills, MI 48334

📞 (248) 223-4430

Quality of patient care star rating · Patient survey: 1★

32/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/24/2009 · CCN 239025
Rank in Farmington Hills: #21 of 35 home health agencies
Rank in Michigan: #264 of 284 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 539
Medicare spending: Same as the national average per episode
Service area: 171 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	84.6%	96.7%	96.5%	Worse
Checked flu shot status	95.1%	63%	64.2%	Better
Patients improved at walking or moving around	76.9%	89.6%	88.6%	Worse
Patients improved at getting in and out of bed	77.9%	90.9%	89.7%	Worse
Patients improved at bathing	81.1%	91.5%	90.6%	Worse
Patients' breathing improved	79.9%	91.8%	91.3%	Worse
Patients improved at taking oral medications	89.5%	89.7%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.3%	0.3%	0.2%	About the same
Timely action on medication issues	97.9%	95.1%	94.5%	Better
Falls with major injury (lower is better)	0.9%	0.8%	0.9%	About the same
Discharge function score	47.3%	74%	71.7%	Worse
Health info sent to next provider	88.9%	89.7%	81.2%	Better
Health info given to patient	88.7%	94.2%	92.2%	Worse
Discharged to community (risk-adjusted)	87.4%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.5%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.8%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	75%	88%	89%	Worse
Team communicated well	70%	84%	86%	Worse
Discussed medicines, pain and home safety	72%	80%	82%	Worse
Rated agency 9 or 10 out of 10	62%	84%	85%	Worse
Would definitely recommend	53%	75%	79%	Worse

Based on 170 completed surveys (15% response rate).

Location and service area

Open in Google Maps

ZIP codes served (171)

48015, 48017, 48021, 48025, 48026, 48030, 48033, 48034, 48035, 48036, 48038, 48042, 48043, 48044, 48045, 48066, 48067, 48070, 48071, 48072, 48073, 48075, 48076, 48079, 48080, 48081, 48082, 48083, 48088, 48089, 48091, 48092, 48093, 48094, 48098, 48101, 48103, 48104, 48105, 48108, 48111, 48114, 48116, 48122, 48124, 48126, 48127, 48130, 48134, 48135, 48141, 48146, 48150, 48152, 48154, 48167, 48168, 48170, 48174, 48176, 48180, 48183, 48184, 48185, 48186, 48187, 48188, 48189, 48192, 48193, 48195, 48197, 48198, 48201, 48202, 48203, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48211, 48212, 48213, 48214, 48215, 48216, 48217, 48218, 48219, 48220, 48221, 48223, 48224, 48225, 48226, 48227, 48228, 48229, 48230, 48234, 48235, 48237, 48238, 48239, 48240, 48301, 48302, 48304, 48306, 48307, 48309, 48310, 48312, 48313, 48314, 48315, 48316, 48317, 48320, 48322, 48323, 48324, 48326, 48327, 48328, 48329, 48331, 48334, 48335, 48336, 48340, 48341, 48342, 48346, 48348, 48350, 48353, 48360, 48371, 48374, 48375, 48377, 48380, 48381, 48382, 48386, 48390, 48393, 48423, 48439, 48442, 48458, 48506, 48507, 48532, 48603, 48609, 48616, 48655, 48706, 48722, 48723, 48726, 48746, 48768, 48843, 49677, 49735