Great Lakes Home Healthcare Services, Inc

Home health agency · 28592 Orchard Lake Rd, Suite 310, Farmington Hills, MI 48334

📞 (248) 623-8400

Quality of patient care star rating

76/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/10/2013 · CCN 239286
Rank in Farmington Hills: #2 of 35 home health agencies
Rank in Michigan: #3 of 284 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 119
Medicare spending: 33% less than the national average per episode
Service area: 19 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 12 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Started care in a timely manner	75%	96.7%	96.5%	Worse
Checked flu shot status	75%	63%	64.2%	Better
Patients improved at walking or moving around	87.7%	89.6%	88.6%	About the same
Patients improved at getting in and out of bed	100%	90.9%	89.7%	Better
Patients improved at bathing	97%	91.5%	90.6%	Better
Patients improved at taking oral medications	83.8%	89.7%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	100%	95.1%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	93.2%	74%	71.7%	Better
Health info given to patient	100%	94.2%	92.2%	Better
Discharged to community (risk-adjusted)	82.6%	—	77.7%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	100%	88%	89%	Better
Team communicated well	99%	84%	86%	Better
Discussed medicines, pain and home safety	86%	80%	82%	Better
Rated agency 9 or 10 out of 10	100%	84%	85%	Better
Would definitely recommend	99%	75%	79%	Better

Based on 2 completed surveys (10% response rate).

Location and service area

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ZIP codes served (19)

48021, 48066, 48093, 48111, 48201, 48203, 48204, 48205, 48212, 48214, 48215, 48217, 48219, 48224, 48227, 48228, 48235, 48327, 48334