Health Resource Solutions

Home health agency · 28116 Orchard Lake Rd, Suite 600, Farmington Hills, MI 48334

📞 (248) 356-2273

Quality of patient care star rating

43/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/22/2013 · CCN 239274
Rank in Farmington Hills: #15 of 35 home health agencies
Rank in Michigan: #209 of 284 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 324
Medicare spending: 1% less than the national average per episode
Service area: 89 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 4 of 16 reported measures, worse on 8.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.9%	96.7%	96.5%	Better
Checked flu shot status	59%	63%	64.2%	Worse
Patients improved at walking or moving around	69.3%	89.6%	88.6%	Worse
Patients improved at getting in and out of bed	79.9%	90.9%	89.7%	Worse
Patients improved at bathing	83.6%	91.5%	90.6%	Worse
Patients' breathing improved	83.3%	91.8%	91.3%	Worse
Patients improved at taking oral medications	88.2%	89.7%	88.1%	About the same
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	97.4%	95.1%	94.5%	Better
Falls with major injury (lower is better)	1.1%	0.8%	0.9%	About the same
Discharge function score	54%	74%	71.7%	Worse
Health info sent to next provider	52.7%	89.7%	81.2%	Worse
Health info given to patient	96%	94.2%	92.2%	Better
Discharged to community (risk-adjusted)	85.3%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.1%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	13.1%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	90%	88%	89%	About the same
Team communicated well	88%	84%	86%	Better
Discussed medicines, pain and home safety	90%	80%	82%	Better
Rated agency 9 or 10 out of 10	83%	84%	85%	Worse
Would definitely recommend	77%	75%	79%	Worse

Based on 39 completed surveys (25% response rate).

Location and service area

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ZIP codes served (89)

48021, 48034, 48036, 48067, 48071, 48075, 48076, 48083, 48085, 48088, 48089, 48092, 48101, 48105, 48108, 48111, 48122, 48125, 48127, 48134, 48138, 48141, 48146, 48152, 48154, 48164, 48173, 48174, 48180, 48183, 48184, 48185, 48186, 48188, 48192, 48193, 48195, 48198, 48201, 48203, 48205, 48206, 48207, 48209, 48210, 48211, 48213, 48214, 48219, 48221, 48223, 48224, 48227, 48228, 48234, 48235, 48238, 48239, 48240, 48302, 48310, 48312, 48313, 48322, 48323, 48326, 48331, 48334, 48335, 48340, 48341, 48415, 48417, 48439, 48457, 48458, 48473, 48503, 48504, 48505, 48506, 48507, 48519, 48532, 48601, 48602, 48626, 48706, 48722