Best Home Healthcare Network, Inc

Home health agency · 16860 Oak Park Ave, Ste 102, Tinley Park, IL 60477

📞 (312) 461-1700

Quality of patient care star rating · Patient survey: 4★

43/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 05/15/2009 · CCN 148081
Rank in Tinley Park: #8 of 13 home health agencies
Rank in Illinois: #282 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 140
Medicare spending: 13% less than the national average per episode
Service area: 103 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 15 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	95.2%	96.7%	96.5%	Worse
Checked flu shot status	48.7%	66.3%	64.2%	Worse
Patients improved at walking or moving around	85.3%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	86.5%	87.5%	89.7%	Worse
Patients improved at bathing	90.2%	89.4%	90.6%	About the same
Patients' breathing improved	86.7%	90%	91.3%	Worse
Patients improved at taking oral medications	87.8%	87%	88.1%	About the same
New or worsened pressure ulcers (lower is better)	0.6%	0.3%	0.2%	About the same
Timely action on medication issues	91.1%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	0.3%	0.8%	0.9%	About the same
Discharge function score	64.9%	71.7%	71.7%	Worse
Health info sent to next provider	96.9%	84.7%	81.2%	Better
Health info given to patient	94.7%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	85.3%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.2%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	88%	89%	About the same
Team communicated well	82%	85%	86%	Worse
Discussed medicines, pain and home safety	88%	83%	82%	Better
Rated agency 9 or 10 out of 10	86%	83%	85%	About the same
Would definitely recommend	76%	76%	79%	Worse

Based on 71 completed surveys (24% response rate).

Location and service area

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ZIP codes served (103)

60026, 60076, 60077, 60130, 60148, 60153, 60155, 60160, 60163, 60165, 60176, 60189, 60201, 60202, 60203, 60301, 60302, 60304, 60305, 60402, 60406, 60409, 60411, 60415, 60419, 60422, 60426, 60429, 60432, 60438, 60443, 60445, 60452, 60453, 60455, 60457, 60458, 60459, 60462, 60463, 60464, 60466, 60472, 60473, 60475, 60477, 60478, 60480, 60484, 60487, 60501, 60504, 60513, 60525, 60526, 60534, 60546, 60565, 60605, 60607, 60608, 60609, 60612, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60657, 60660, 60707, 60712, 60803, 60804, 60827