Accord Home Health Services, Inc

Home health agency · 6871 West 171ST Street, Tinley Park, IL 60477

📞 (708) 481-6604

Quality of patient care star rating

84/ 100

Excellent

At a glance

Ownership: Proprietary
Medicare-certified: Since 03/22/2006 · CCN 147859
Rank in Tinley Park: #1 of 13 home health agencies
Rank in Illinois: #5 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 133
Medicare spending: 11% less than the national average per episode
Service area: 32 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 14 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Started care in a timely manner	100%	96.7%	96.5%	Better
Checked flu shot status	86.1%	66.3%	64.2%	Better
Patients improved at walking or moving around	100%	85.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	87.5%	89.7%	Better
Patients improved at bathing	100%	89.4%	90.6%	Better
Patients' breathing improved	100%	90%	91.3%	Better
Patients improved at taking oral medications	100%	87%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	95.7%	94.9%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	78.6%	71.7%	71.7%	Better
Health info given to patient	100%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	78.5%	—	77.7%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.1%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	99%	88%	89%	Better
Team communicated well	98%	85%	86%	Better
Discussed medicines, pain and home safety	96%	83%	82%	Better
Rated agency 9 or 10 out of 10	100%	83%	85%	Better
Would definitely recommend	98%	76%	79%	Better

Based on 8 completed surveys (26% response rate).

Location and service area

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ZIP codes served (32)

60126, 60409, 60419, 60423, 60426, 60428, 60438, 60439, 60441, 60448, 60449, 60451, 60452, 60461, 60462, 60463, 60465, 60467, 60473, 60477, 60487, 60558, 60609, 60616, 60617, 60619, 60620, 60628, 60638, 60643, 60805, 60827