At Home Quality Care - Lombard

Home health agency · 7820 Graphic Drive, Ste 207, Tinley Park, IL 60477

📞 (708) 344-3100

Quality of patient care star rating

48/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 09/13/2006 · CCN 147899
Rank in Tinley Park: #7 of 13 home health agencies
Rank in Illinois: #226 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 327
Medicare spending: 22% more than the national average per episode
Service area: 103 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 16 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97.8%	96.7%	96.5%	Better
Checked flu shot status	62.9%	66.3%	64.2%	Worse
Patients improved at walking or moving around	85%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	83.8%	87.5%	89.7%	Worse
Patients improved at bathing	87.1%	89.4%	90.6%	Worse
Patients' breathing improved	84%	90%	91.3%	Worse
Patients improved at taking oral medications	86.6%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	96.1%	94.9%	94.5%	Better
Falls with major injury (lower is better)	0.9%	0.8%	0.9%	About the same
Discharge function score	61%	71.7%	71.7%	Worse
Health info sent to next provider	85.4%	84.7%	81.2%	Better
Health info given to patient	95.7%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	87.2%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.3%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	88%	89%	Better
Team communicated well	91%	85%	86%	Better
Discussed medicines, pain and home safety	78%	83%	82%	Worse
Rated agency 9 or 10 out of 10	85%	83%	85%	About the same
Would definitely recommend	84%	76%	79%	Better

Based on 24 completed surveys (15% response rate).

Location and service area

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ZIP codes served (103)

60062, 60101, 60104, 60106, 60108, 60126, 60133, 60143, 60148, 60153, 60154, 60162, 60164, 60165, 60171, 60181, 60188, 60192, 60194, 60302, 60304, 60403, 60404, 60406, 60408, 60410, 60411, 60416, 60418, 60419, 60424, 60426, 60428, 60429, 60431, 60433, 60435, 60436, 60438, 60439, 60440, 60441, 60442, 60443, 60446, 60447, 60450, 60451, 60453, 60455, 60460, 60461, 60462, 60463, 60465, 60467, 60468, 60471, 60475, 60477, 60480, 60481, 60482, 60487, 60490, 60491, 60502, 60504, 60506, 60513, 60514, 60515, 60516, 60517, 60523, 60525, 60527, 60532, 60538, 60540, 60544, 60545, 60546, 60558, 60559, 60561, 60563, 60564, 60586, 60612, 60617, 60622, 60630, 60633, 60634, 60639, 60643, 60649, 60659, 60827, 60950, 61341, 61350