USA We Care Home Healthcare, Inc

Home health agency · 5309 Lincoln Avenue, Skokie, IL 60077

📞 (847) 674-4940

Quality of patient care star rating

47/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 05/09/2005 · CCN 147808
Rank in Skokie: #10 of 21 home health agencies
Rank in Illinois: #250 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 171
Medicare spending: 11% less than the national average per episode
Service area: 19 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 15 reported measures, worse on 9.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97.8%	96.7%	96.5%	Better
Checked flu shot status	59.5%	66.3%	64.2%	Worse
Patients improved at walking or moving around	71%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	62.6%	87.5%	89.7%	Worse
Patients improved at bathing	73.1%	89.4%	90.6%	Worse
Patients' breathing improved	56.3%	90%	91.3%	Worse
Patients improved at taking oral medications	63.6%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	87%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	35.1%	71.7%	71.7%	Worse
Health info given to patient	90%	94.6%	92.2%	Worse
Discharged to community (risk-adjusted)	76.7%	—	77.7%	About the same
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.5%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.8%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	100%	88%	89%	Better
Team communicated well	99%	85%	86%	Better
Discussed medicines, pain and home safety	100%	83%	82%	Better
Rated agency 9 or 10 out of 10	100%	83%	85%	Better
Would definitely recommend	100%	76%	79%	Better

Based on 7 completed surveys (19% response rate).

Location and service area

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ZIP codes served (19)

60068, 60077, 60110, 60148, 60165, 60176, 60459, 60611, 60612, 60613, 60617, 60630, 60631, 60634, 60641, 60656, 60706, 60714, 60804