Illinois Health Care Services, LLC

Home health agency · 8430 Gross Point Road, Suite 202, Skokie, IL 60077

📞 (847) 966-9962

Quality of patient care star rating

29/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 04/29/2010 · CCN 148179
Rank in Skokie: #16 of 21 home health agencies
Rank in Illinois: #409 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 501
Medicare spending: 19% less than the national average per episode
Service area: 78 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 1 of 16 reported measures, worse on 11.

Measure	This provider	State	National	vs. national
Started care in a timely manner	95.1%	96.7%	96.5%	Worse
Checked flu shot status	31.7%	66.3%	64.2%	Worse
Patients improved at walking or moving around	61.1%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	53.2%	87.5%	89.7%	Worse
Patients improved at bathing	57.6%	89.4%	90.6%	Worse
Patients' breathing improved	62.1%	90%	91.3%	Worse
Patients improved at taking oral medications	69.7%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	71.2%	94.9%	94.5%	Worse
Falls with major injury (lower is better)	0.4%	0.8%	0.9%	About the same
Discharge function score	29.4%	71.7%	71.7%	Worse
Health info sent to next provider	74.1%	84.7%	81.2%	Worse
Health info given to patient	85.5%	94.6%	92.2%	Worse
Discharged to community (risk-adjusted)	77.5%	—	77.7%	About the same
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.9%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	8.5%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	82%	88%	89%	Worse
Team communicated well	81%	85%	86%	Worse
Discussed medicines, pain and home safety	88%	83%	82%	Better
Rated agency 9 or 10 out of 10	73%	83%	85%	Worse
Would definitely recommend	56%	76%	79%	Worse

Based on 20 completed surveys (12% response rate).

Location and service area

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ZIP codes served (78)

60016, 60021, 60025, 60053, 60069, 60076, 60077, 60085, 60101, 60107, 60145, 60169, 60172, 60302, 60402, 60406, 60409, 60411, 60415, 60419, 60422, 60428, 60429, 60430, 60438, 60452, 60453, 60455, 60456, 60457, 60458, 60459, 60462, 60465, 60471, 60473, 60501, 60505, 60559, 60561, 60608, 60609, 60610, 60612, 60613, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60625, 60626, 60628, 60629, 60630, 60632, 60636, 60637, 60638, 60640, 60641, 60643, 60647, 60649, 60652, 60653, 60655, 60659, 60660, 60707, 60714, 60803, 60805, 60827