Heritage Home Health Care, Inc

Home health agency · 4450 Oakton Street, Skokie, IL 60076

📞 (847) 982-9862

Quality of patient care star rating

50/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/16/2006 · CCN 147894
Rank in Skokie: #7 of 21 home health agencies
Rank in Illinois: #209 of 465 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 242
Medicare spending: 27% less than the national average per episode
Service area: 36 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 14 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	88.4%	96.7%	96.5%	Worse
Checked flu shot status	52.9%	66.3%	64.2%	Worse
Patients improved at walking or moving around	37.9%	85.4%	88.6%	Worse
Patients improved at getting in and out of bed	89.6%	87.5%	89.7%	About the same
Patients improved at bathing	91.7%	89.4%	90.6%	Better
Patients' breathing improved	100%	90%	91.3%	Better
Patients improved at taking oral medications	81%	87%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.3%	0.2%	About the same
Timely action on medication issues	98.8%	94.9%	94.5%	Better
Falls with major injury (lower is better)	0%	0.8%	0.9%	About the same
Discharge function score	84.7%	71.7%	71.7%	Better
Health info given to patient	95.8%	94.6%	92.2%	Better
Discharged to community (risk-adjusted)	78.7%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.9%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 2 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	82%	88%	89%	Worse
Team communicated well	85%	85%	86%	About the same
Discussed medicines, pain and home safety	84%	83%	82%	Better
Rated agency 9 or 10 out of 10	89%	83%	85%	Better
Would definitely recommend	79%	76%	79%	About the same

Based on 18 completed surveys (26% response rate).

Location and service area

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ZIP codes served (36)

60025, 60076, 60148, 60302, 60409, 60411, 60419, 60453, 60477, 60505, 60534, 60605, 60607, 60608, 60609, 60610, 60613, 60618, 60619, 60621, 60622, 60623, 60624, 60625, 60626, 60634, 60637, 60639, 60641, 60644, 60647, 60651, 60655, 60657, 60660, 60714