1ST Advantage Home Health Agency
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
64/ 100
Human Touch Home Health, Inc
Home health agency · 2720 South River Road, Suite 148, Des Plaines, IL 60018
Quality of patient care star rating
37/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 08/17/2006 · CCN 147891
- Rank in Des Plaines
- #16 of 25 home health agencies
- Rank in Illinois
- #337 of 465 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 256
- Medicare spending
- 1% more than the national average per episode
- Service area
- 36 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 15 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 89.6% | 96.7% | 96.5% | Worse |
| Checked flu shot status | 84% | 66.3% | 64.2% | Better |
| Patients improved at walking or moving around | 84.7% | 85.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 75.4% | 87.5% | 89.7% | Worse |
| Patients improved at bathing | 71.5% | 89.4% | 90.6% | Worse |
| Patients' breathing improved | 62% | 90% | 91.3% | Worse |
| Patients improved at taking oral medications | 69.7% | 87% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 71.6% | 94.9% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0% | 0.8% | 0.9% | About the same |
| Discharge function score | 33.3% | 71.7% | 71.7% | Worse |
| Health info sent to next provider | 89.1% | 84.7% | 81.2% | Better |
| Health info given to patient | 95.2% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 57.2% | — | 77.7% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.4% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 1 of 5 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 88% | 89% | About the same |
| Team communicated well | 87% | 85% | 86% | About the same |
| Discussed medicines, pain and home safety | 95% | 83% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 62% | 83% | 85% | Worse |
| Would definitely recommend | 62% | 76% | 79% | Worse |
Based on 7 completed surveys (18% response rate).
Location and service area
ZIP codes served (36)
60016, 60018, 60090, 60120, 60123, 60133, 60171, 60172, 60193, 60415, 60446, 60459, 60609, 60610, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60626, 60628, 60630, 60637, 60638, 60639, 60641, 60644, 60647, 60649, 60651, 60653, 60660, 60707, 60804
Other home health agencies in Des Plaines
Crystal Home Health Care, LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
61/ 100
Avotre Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
57/ 100
Avant Care Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Associates Home Health, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Frequently asked questions
Is Human Touch Home Health, Inc Medicare-certified?
Yes. Human Touch Home Health, Inc (CMS Certification Number 147891) has been Medicare-certified since 08/17/2006, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Human Touch Home Health, Inc compare to other home health agencies in Des Plaines?
Human Touch Home Health, Inc ranks #16 of 25 home health agencies based in Des Plaines on the Scorecard score, with 2 stars.
What areas does Human Touch Home Health, Inc serve?
Human Touch Home Health, Inc reports serving 36 ZIP codes to CMS, including 60016, 60018, 60090, 60120, 60123. Call (312) 633-9191 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Human Touch Home Health, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.