1ST Advantage Home Health Agency
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
64/ 100
Crystal Home Health Care, LLC
Home health agency · 2720 S River Road, Suite 154, Des Plaines, IL 60018
Quality of patient care star rating · Patient survey: 2★
61/ 100
Above average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/29/2009 · CCN 148073
- Rank in Des Plaines
- #2 of 25 home health agencies
- Rank in Illinois
- #73 of 465 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
- Medicare episodes/yr
- 1,087
- Medicare spending
- 12% more than the national average per episode
- Service area
- 195 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99% | 96.7% | 96.5% | Better |
| Checked flu shot status | 75.6% | 66.3% | 64.2% | Better |
| Patients improved at walking or moving around | 97.1% | 85.4% | 88.6% | Better |
| Patients improved at getting in and out of bed | 97.9% | 87.5% | 89.7% | Better |
| Patients improved at bathing | 100% | 89.4% | 90.6% | Better |
| Patients' breathing improved | 98.6% | 90% | 91.3% | Better |
| Patients improved at taking oral medications | 100% | 87% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 99.6% | 94.9% | 94.5% | Better |
| Falls with major injury (lower is better) | 1% | 0.8% | 0.9% | About the same |
| Discharge function score | 64.1% | 71.7% | 71.7% | Worse |
| Health info sent to next provider | 100% | 84.7% | 81.2% | Better |
| Health info given to patient | 100% | 94.6% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 93.6% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 81% | 88% | 89% | Worse |
| Team communicated well | 75% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 68% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 76% | 83% | 85% | Worse |
| Would definitely recommend | 66% | 76% | 79% | Worse |
Based on 144 completed surveys (23% response rate).
Location and service area
ZIP codes served (195)
60004, 60005, 60007, 60008, 60010, 60012, 60013, 60014, 60015, 60016, 60018, 60025, 60031, 60035, 60042, 60050, 60053, 60056, 60064, 60067, 60068, 60069, 60070, 60074, 60076, 60077, 60081, 60085, 60089, 60090, 60091, 60093, 60101, 60102, 60103, 60104, 60107, 60108, 60110, 60118, 60123, 60124, 60126, 60130, 60131, 60133, 60134, 60137, 60139, 60142, 60148, 60153, 60154, 60160, 60162, 60164, 60169, 60171, 60172, 60173, 60174, 60176, 60177, 60181, 60185, 60187, 60188, 60191, 60193, 60201, 60202, 60203, 60302, 60304, 60402, 60406, 60409, 60410, 60411, 60415, 60421, 60426, 60429, 60431, 60432, 60433, 60435, 60436, 60439, 60440, 60441, 60443, 60445, 60446, 60447, 60448, 60449, 60450, 60457, 60459, 60461, 60462, 60464, 60465, 60466, 60471, 60472, 60476, 60478, 60487, 60490, 60502, 60504, 60505, 60506, 60510, 60511, 60515, 60517, 60523, 60525, 60526, 60527, 60532, 60538, 60540, 60541, 60543, 60544, 60545, 60546, 60558, 60559, 60560, 60561, 60563, 60565, 60585, 60586, 60601, 60605, 60607, 60608, 60609, 60610, 60612, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60655, 60656, 60657, 60659, 60660, 60706, 60707, 60712, 60714, 60803, 60804, 60805, 60827, 61016
Other home health agencies in Des Plaines
Avotre Home Health Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
57/ 100
Avant Care Home Health Care, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Associates Home Health, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Sacred Heart Home Health, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
55/ 100
Frequently asked questions
Is Crystal Home Health Care, LLC Medicare-certified?
Yes. Crystal Home Health Care, LLC (CMS Certification Number 148073) has been Medicare-certified since 07/29/2009, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Crystal Home Health Care, LLC compare to other home health agencies in Des Plaines?
Crystal Home Health Care, LLC ranks #2 of 25 home health agencies based in Des Plaines on the Scorecard score, with 5 stars.
What areas does Crystal Home Health Care, LLC serve?
Crystal Home Health Care, LLC reports serving 195 ZIP codes to CMS, including 60004, 60005, 60007, 60008, 60010. Call (630) 887-1600 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Crystal Home Health Care, LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.