Centerwell Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
58/ 100
Pinnacle Home Care of the Villages Inc
Home health agency · 8483 Se 165TH Mulberry Ln, The Villages, FL 32162
Quality of patient care star rating · Patient survey: 3★
37/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/01/2011 · CCN 109702
- Rank in The Villages
- #7 of 8 home health agencies
- Rank in Florida
- #702 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 7,049
- Medicare spending
- 7% more than the national average per episode
- Service area
- 154 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.4% | 98% | 96.5% | Better |
| Checked flu shot status | 47.5% | 62.6% | 64.2% | Worse |
| Patients improved at walking or moving around | 85.2% | 89.6% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 85.8% | 90.9% | 89.7% | Worse |
| Patients improved at bathing | 88.9% | 91.8% | 90.6% | Worse |
| Patients' breathing improved | 85.9% | 92.1% | 91.3% | Worse |
| Patients improved at taking oral medications | 86.7% | 88.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 97.2% | 95.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.6% | 0.8% | 0.9% | About the same |
| Discharge function score | 69.6% | 69.7% | 71.7% | Worse |
| Health info sent to next provider | 61% | 78.4% | 81.2% | Worse |
| Health info given to patient | 94.2% | 92% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 87.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 5.4% | — | 4.1% | Worse |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 10.8% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Worse Than National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 87% | 89% | 89% | Worse |
| Team communicated well | 81% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 75% | 79% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 82% | 85% | 85% | Worse |
| Would definitely recommend | 75% | 78% | 79% | Worse |
Based on 434 completed surveys (25% response rate).
Location and service area
ZIP codes served (154)
32008, 32024, 32025, 32038, 32043, 32044, 32052, 32053, 32054, 32055, 32058, 32060, 32061, 32062, 32064, 32066, 32071, 32083, 32091, 32094, 32096, 32102, 32112, 32113, 32131, 32134, 32137, 32139, 32140, 32147, 32148, 32157, 32158, 32159, 32162, 32163, 32177, 32178, 32179, 32181, 32183, 32185, 32187, 32189, 32192, 32193, 32195, 32218, 32359, 32601, 32603, 32604, 32605, 32606, 32607, 32608, 32609, 32615, 32616, 32617, 32618, 32619, 32621, 32622, 32625, 32626, 32627, 32628, 32631, 32633, 32639, 32640, 32641, 32643, 32644, 32648, 32653, 32655, 32656, 32658, 32664, 32666, 32667, 32668, 32669, 32680, 32681, 32686, 32692, 32693, 32694, 32696, 32702, 32712, 32720, 32726, 32735, 32736, 32756, 32757, 32767, 32776, 32778, 32784, 33513, 33514, 33521, 33538, 33585, 33597, 33801, 34420, 34421, 34429, 34430, 34431, 34432, 34433, 34434, 34449, 34461, 34470, 34471, 34472, 34473, 34474, 34475, 34476, 34479, 34480, 34481, 34482, 34484, 34488, 34491, 34492, 34498, 34705, 34711, 34714, 34715, 34729, 34731, 34736, 34737, 34748, 34753, 34755, 34756, 34762, 34785, 34787, 34788, 34797
Other home health agencies in The Villages
Amedisys Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
58/ 100
Concierge Home Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
HCA Florida Healthcare at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
54/ 100
Better @ Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
45/ 100
Frequently asked questions
Is Pinnacle Home Care of the Villages Inc Medicare-certified?
Yes. Pinnacle Home Care of the Villages Inc (CMS Certification Number 109702) has been Medicare-certified since 07/01/2011, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Pinnacle Home Care of the Villages Inc compare to other home health agencies in The Villages?
Pinnacle Home Care of the Villages Inc ranks #7 of 8 home health agencies based in The Villages on the Scorecard score, with 3 stars.
What areas does Pinnacle Home Care of the Villages Inc serve?
Pinnacle Home Care of the Villages Inc reports serving 154 ZIP codes to CMS, including 32008, 32024, 32025, 32038, 32043. Call (352) 314-9500 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Pinnacle Home Care of the Villages Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.