Centerwell Home Health

Home health agency · 106 Lagrande Blvd, The Villages, FL 32159

📞 (352) 787-2780

Quality of patient care star rating · Patient survey: 3★

58/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 04/22/2004 · CCN 108045
Rank in The Villages: #1 of 8 home health agencies
Rank in Florida: #249 of 833 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr: 2,097
Medicare spending: 2% more than the national average per episode
Service area: 44 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 12 of 16 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.9%	98%	96.5%	Better
Checked flu shot status	70.4%	62.6%	64.2%	Better
Patients improved at walking or moving around	94.5%	89.6%	88.6%	Better
Patients improved at getting in and out of bed	92.6%	90.9%	89.7%	Better
Patients improved at bathing	94%	91.8%	90.6%	Better
Patients' breathing improved	96.1%	92.1%	91.3%	Better
Patients improved at taking oral medications	92%	88.7%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0.2%	0.1%	0.2%	About the same
Timely action on medication issues	99.1%	95.5%	94.5%	Better
Falls with major injury (lower is better)	0.9%	0.8%	0.9%	About the same
Discharge function score	81.8%	69.7%	71.7%	Better
Health info sent to next provider	80.9%	78.4%	81.2%	About the same
Health info given to patient	94.9%	92%	92.2%	Better
Discharged to community (risk-adjusted)	87.7%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	3.9%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	7.4%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	87%	89%	89%	Worse
Team communicated well	84%	86%	86%	Worse
Discussed medicines, pain and home safety	81%	79%	82%	About the same
Rated agency 9 or 10 out of 10	81%	85%	85%	Worse
Would definitely recommend	75%	78%	79%	Worse

Based on 273 completed surveys (22% response rate).

Location and service area

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ZIP codes served (44)

32102, 32158, 32159, 32162, 32163, 32179, 32195, 32702, 32720, 32726, 32735, 32736, 32757, 32767, 32776, 32778, 32784, 33513, 33514, 33521, 33538, 33585, 33597, 33844, 34420, 34484, 34491, 34705, 34711, 34714, 34715, 34731, 34736, 34737, 34740, 34748, 34749, 34753, 34756, 34762, 34785, 34787, 34788, 34797