Joyal Health Care Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
81/ 100
Not rated
Medical Services of America Home Health
Home health agency · 3589 Cardinal Point Dr Ste 2, Jacksonville, FL 32257
Quality of patient care star rating · Patient survey: 4★
59/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 06/14/2004 · CCN 108059
- Rank in Jacksonville
- #12 of 39 home health agencies
- Rank in Florida
- #236 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
- Medicare episodes/yr
- 2,001
- Medicare spending
- 1% less than the national average per episode
- Service area
- 78 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.1% | 98% | 96.5% | Better |
| Checked flu shot status | 83.8% | 62.6% | 64.2% | Better |
| Patients improved at walking or moving around | 93.9% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 95.4% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 93.6% | 91.8% | 90.6% | Better |
| Patients' breathing improved | 95.7% | 92.1% | 91.3% | Better |
| Patients improved at taking oral medications | 98.9% | 88.7% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 99.8% | 95.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.8% | 0.9% | About the same |
| Discharge function score | 69.8% | 69.7% | 71.7% | Worse |
| Health info sent to next provider | 96.3% | 78.4% | 81.2% | Better |
| Health info given to patient | 94.1% | 92% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 78.2% | — | 77.7% | About the same |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 16.1% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 86% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 81% | 79% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 86% | 85% | 85% | About the same |
| Would definitely recommend | 83% | 78% | 79% | Better |
Based on 107 completed surveys (27% response rate).
Location and service area
ZIP codes served (78)
32003, 32009, 32011, 32033, 32034, 32043, 32046, 32065, 32068, 32073, 32080, 32081, 32082, 32084, 32086, 32092, 32095, 32097, 32102, 32110, 32114, 32117, 32118, 32119, 32124, 32127, 32128, 32129, 32130, 32136, 32137, 32141, 32145, 32164, 32168, 32169, 32174, 32176, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32233, 32234, 32244, 32246, 32250, 32256, 32257, 32258, 32259, 32266, 32277, 32656, 32713, 32720, 32724, 32725, 32738, 32759, 32763, 32771
Other home health agencies in Jacksonville
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Confident Care of Florida Corp
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Precise Home Care LLC
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A Care Connection Home Health
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Frequently asked questions
Is Medical Services of America Home Health Medicare-certified?
Yes. Medical Services of America Home Health (CMS Certification Number 108059) has been Medicare-certified since 06/14/2004, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Medical Services of America Home Health compare to other home health agencies in Jacksonville?
Medical Services of America Home Health ranks #12 of 39 home health agencies based in Jacksonville on the Scorecard score, with 4 stars.
What areas does Medical Services of America Home Health serve?
Medical Services of America Home Health reports serving 78 ZIP codes to CMS, including 32003, 32009, 32011, 32033, 32034. Call (904) 998-4408 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Medical Services of America Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.