Joyal Health Care Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
81/ 100
Not rated
HCA Florida Healthcare at Home
Home health agency · 7411 Fullerton St Ste 106, Jacksonville, FL 32256
Quality of patient care star rating · Patient survey: 3★
40/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/14/1985 · CCN 107207
- Rank in Jacksonville
- #29 of 39 home health agencies
- Rank in Florida
- #652 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Service area
- 53 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 13 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.2% | 98% | 96.5% | About the same |
| Checked flu shot status | 69.9% | 62.6% | 64.2% | Better |
| Patients improved at walking or moving around | 89.9% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 90.1% | 90.9% | 89.7% | About the same |
| Patients improved at bathing | 92% | 91.8% | 90.6% | Better |
| Patients' breathing improved | 96.2% | 92.1% | 91.3% | Better |
| Patients improved at taking oral medications | 88.3% | 88.7% | 88.1% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 92.1% | 95.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0.5% | 0.8% | 0.9% | About the same |
| Discharge function score | 55.6% | 69.7% | 71.7% | Worse |
| Health info sent to next provider | 59.4% | 78.4% | 81.2% | Worse |
| Health info given to patient | 87.5% | 92% | 92.2% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community -; preventable readmissions -; preventable hospitalizations -.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 89% | 89% | About the same |
| Team communicated well | 83% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 76% | 79% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 77% | 85% | 85% | Worse |
| Would definitely recommend | 69% | 78% | 79% | Worse |
Based on 109 completed surveys (17% response rate).
Location and service area
ZIP codes served (53)
32003, 32011, 32033, 32034, 32043, 32046, 32065, 32068, 32073, 32080, 32081, 32082, 32084, 32086, 32092, 32095, 32097, 32164, 32177, 32202, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32233, 32234, 32244, 32246, 32250, 32254, 32256, 32257, 32258, 32259, 32266, 32277, 32656, 32666
Other home health agencies in Jacksonville
Origin Home Health Care
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
76/ 100
Confident Care of Florida Corp
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
Precise Home Care LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
70/ 100
A Care Connection Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
65/ 100
Frequently asked questions
Is HCA Florida Healthcare at Home Medicare-certified?
Yes. HCA Florida Healthcare at Home (CMS Certification Number 107207) has been Medicare-certified since 03/14/1985, which means it meets federal requirements and Medicare will pay for covered home health services.
How does HCA Florida Healthcare at Home compare to other home health agencies in Jacksonville?
HCA Florida Healthcare at Home ranks #29 of 39 home health agencies based in Jacksonville on the Scorecard score, with 3.5 stars.
What areas does HCA Florida Healthcare at Home serve?
HCA Florida Healthcare at Home reports serving 53 ZIP codes to CMS, including 32003, 32011, 32033, 32034, 32043. Call (904) 355-2991 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with HCA Florida Healthcare at Home. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.