Joyal Health Care Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
81/ 100
Not rated
Brooks Rehabilitation Home Health
Home health agency · 6676 Corporate Center Pkwy., Jacksonville, FL 32216
Phone not listed
Quality of patient care star rating · Patient survey: 4★
45/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/28/2013 · CCN 103174
- Rank in Jacksonville
- #27 of 39 home health agencies
- Rank in Florida
- #567 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 9,475
- Medicare spending
- 2% more than the national average per episode
- Service area
- 61 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 91.2% | 98% | 96.5% | Worse |
| Checked flu shot status | 56.2% | 62.6% | 64.2% | Worse |
| Patients improved at walking or moving around | 85.3% | 89.6% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 86.8% | 90.9% | 89.7% | Worse |
| Patients improved at bathing | 87.8% | 91.8% | 90.6% | Worse |
| Patients' breathing improved | 91.3% | 92.1% | 91.3% | About the same |
| Patients improved at taking oral medications | 84.2% | 88.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 97.3% | 95.5% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.9% | 0.8% | 0.9% | About the same |
| Discharge function score | 72.2% | 69.7% | 71.7% | About the same |
| Health info sent to next provider | 84.8% | 78.4% | 81.2% | Better |
| Health info given to patient | 92.4% | 92% | 92.2% | About the same |
| Discharged to community (risk-adjusted) | 84.1% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 89% | 89% | 89% | About the same |
| Team communicated well | 85% | 86% | 86% | About the same |
| Discussed medicines, pain and home safety | 83% | 79% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 87% | 85% | 85% | Better |
| Would definitely recommend | 82% | 78% | 79% | Better |
Based on 973 completed surveys (24% response rate).
Location and service area
ZIP codes served (61)
32003, 32009, 32011, 32033, 32034, 32040, 32043, 32046, 32063, 32065, 32067, 32068, 32073, 32079, 32080, 32081, 32082, 32084, 32086, 32091, 32092, 32095, 32097, 32145, 32177, 32202, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32233, 32234, 32244, 32246, 32250, 32254, 32255, 32256, 32257, 32258, 32259, 32266, 32277, 32656, 32666
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Frequently asked questions
Is Brooks Rehabilitation Home Health Medicare-certified?
Yes. Brooks Rehabilitation Home Health (CMS Certification Number 103174) has been Medicare-certified since 02/28/2013, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Brooks Rehabilitation Home Health compare to other home health agencies in Jacksonville?
Brooks Rehabilitation Home Health ranks #27 of 39 home health agencies based in Jacksonville on the Scorecard score, with 3 stars.
What areas does Brooks Rehabilitation Home Health serve?
Brooks Rehabilitation Home Health reports serving 61 ZIP codes to CMS, including 32003, 32009, 32011, 32033, 32034. Call the agency to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Brooks Rehabilitation Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.