Joyal Health Care Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
81/ 100
Not rated
Baptist Home Health Care by Bayada
Home health agency · 3563 Phillips Highway Bldg B Ste 202-B, Jacksonville, FL 32207
Quality of patient care star rating · Patient survey: 4★
49/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 10/01/1994 · CCN 107482
- Rank in Jacksonville
- #21 of 39 home health agencies
- Rank in Florida
- #465 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 4,643
- Medicare spending
- 3% more than the national average per episode
- Service area
- 55 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 7 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 80.6% | 98% | 96.5% | Worse |
| Checked flu shot status | 46.7% | 62.6% | 64.2% | Worse |
| Patients improved at walking or moving around | 90.4% | 89.6% | 88.6% | Better |
| Patients improved at getting in and out of bed | 91.9% | 90.9% | 89.7% | Better |
| Patients improved at bathing | 94.9% | 91.8% | 90.6% | Better |
| Patients' breathing improved | 95.2% | 92.1% | 91.3% | Better |
| Patients improved at taking oral medications | 91.6% | 88.7% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 86.9% | 95.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 1% | 0.8% | 0.9% | About the same |
| Discharge function score | 78.8% | 69.7% | 71.7% | Better |
| Health info sent to next provider | 73.4% | 78.4% | 81.2% | Worse |
| Health info given to patient | 83.6% | 92% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 86% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 11.1% | — | 10.8% | About the same |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 3 of 5 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 88% | 86% | 86% | Better |
| Discussed medicines, pain and home safety | 83% | 79% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 88% | 85% | 85% | Better |
| Would definitely recommend | 83% | 78% | 79% | Better |
Based on 409 completed surveys (23% response rate).
Location and service area
ZIP codes served (55)
32003, 32009, 32011, 32033, 32034, 32040, 32043, 32046, 32063, 32065, 32068, 32073, 32080, 32081, 32082, 32084, 32086, 32087, 32092, 32095, 32097, 32145, 32202, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32233, 32234, 32244, 32246, 32250, 32254, 32256, 32257, 32258, 32259, 32266, 32277, 32656
Other home health agencies in Jacksonville
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76/ 100
Confident Care of Florida Corp
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
Precise Home Care LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
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A Care Connection Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
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Frequently asked questions
Is Baptist Home Health Care by Bayada Medicare-certified?
Yes. Baptist Home Health Care by Bayada (CMS Certification Number 107482) has been Medicare-certified since 10/01/1994, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Baptist Home Health Care by Bayada compare to other home health agencies in Jacksonville?
Baptist Home Health Care by Bayada ranks #21 of 39 home health agencies based in Jacksonville on the Scorecard score, with 3.5 stars.
What areas does Baptist Home Health Care by Bayada serve?
Baptist Home Health Care by Bayada reports serving 55 ZIP codes to CMS, including 32003, 32009, 32011, 32033, 32034. Call (904) 202-4300 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Baptist Home Health Care by Bayada. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.