Joyal Health Care Services Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
81/ 100
Not rated
Alivia Home Health
Home health agency · 5450 Ramona Blvd, Jacksonville, FL 32205
Quality of patient care star rating · Patient survey: 4★
43/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 03/22/2013 · CCN 103183
- Rank in Jacksonville
- #28 of 39 home health agencies
- Rank in Florida
- #606 of 833 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 337
- Medicare spending
- 20% more than the national average per episode
- Service area
- 48 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 4 of 16 reported measures, worse on 9.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 98.6% | 98% | 96.5% | Better |
| Checked flu shot status | 56.2% | 62.6% | 64.2% | Worse |
| Patients improved at walking or moving around | 84.4% | 89.6% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 86.3% | 90.9% | 89.7% | Worse |
| Patients improved at bathing | 88.6% | 91.8% | 90.6% | Worse |
| Patients' breathing improved | 83.7% | 92.1% | 91.3% | Worse |
| Patients improved at taking oral medications | 78.1% | 88.7% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.1% | 0.2% | About the same |
| Timely action on medication issues | 90.2% | 95.5% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.5% | 0.8% | 0.9% | Worse |
| Discharge function score | 71.5% | 69.7% | 71.7% | About the same |
| Health info sent to next provider | 90.4% | 78.4% | 81.2% | Better |
| Health info given to patient | 99.3% | 92% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 81.4% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.1% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 14% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 89% | 89% | Better |
| Team communicated well | 83% | 86% | 86% | Worse |
| Discussed medicines, pain and home safety | 84% | 79% | 82% | Better |
| Rated agency 9 or 10 out of 10 | 88% | 85% | 85% | Better |
| Would definitely recommend | 89% | 78% | 79% | Better |
Based on 47 completed surveys (22% response rate).
Location and service area
ZIP codes served (48)
32003, 32011, 32033, 32034, 32043, 32046, 32065, 32068, 32073, 32080, 32081, 32082, 32084, 32086, 32092, 32095, 32097, 32202, 32204, 32205, 32207, 32208, 32209, 32210, 32211, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32233, 32244, 32246, 32250, 32254, 32256, 32257, 32258, 32259, 32266, 32277, 32656
Other home health agencies in Jacksonville
Origin Home Health Care
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
76/ 100
Confident Care of Florida Corp
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
73/ 100
Precise Home Care LLC
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
70/ 100
A Care Connection Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
65/ 100
Frequently asked questions
Is Alivia Home Health Medicare-certified?
Yes. Alivia Home Health (CMS Certification Number 103183) has been Medicare-certified since 03/22/2013, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Alivia Home Health compare to other home health agencies in Jacksonville?
Alivia Home Health ranks #28 of 39 home health agencies based in Jacksonville on the Scorecard score, with 2.5 stars.
What areas does Alivia Home Health serve?
Alivia Home Health reports serving 48 ZIP codes to CMS, including 32003, 32011, 32033, 32034, 32043. Call (904) 407-5050 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Alivia Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.