Totality Home Health Care Agency LLC
✓ Nursing✓ Physical therapy✓ Occupational therapySpeechSocial work✓ Home health aide
28/ 100
Not rated
Yale New Haven Health - Health at Home
Home health agency · 500 Bic Drive, Suite 200, Milford, CT 06461
Quality of patient care star rating · Patient survey: 4★
56/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 06/09/1982 · CCN 077143
- Rank in Milford
- #1 of 2 home health agencies
- Rank in Connecticut
- #14 of 65 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 4,898
- Medicare spending
- 5% more than the national average per episode
- Service area
- 70 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.1% | 95.6% | 96.5% | About the same |
| Checked flu shot status | 78.7% | 66.7% | 64.2% | Better |
| Patients improved at walking or moving around | 88.1% | 88% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 91.1% | 90.2% | 89.7% | Better |
| Patients improved at bathing | 90.5% | 89.2% | 90.6% | About the same |
| Patients' breathing improved | 91.6% | 91% | 91.3% | About the same |
| Patients improved at taking oral medications | 85.4% | 86.3% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 98.7% | 93.7% | 94.5% | Better |
| Falls with major injury (lower is better) | 1.1% | 0.9% | 0.9% | About the same |
| Discharge function score | 77.7% | 78.5% | 71.7% | Better |
| Health info sent to next provider | 95.2% | 81.2% | 81.2% | Better |
| Health info given to patient | 98.7% | 91.3% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 91% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 2 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 87% | 89% | About the same |
| Team communicated well | 88% | 84% | 86% | Better |
| Discussed medicines, pain and home safety | 82% | 81% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 88% | 85% | 85% | Better |
| Would definitely recommend | 75% | 77% | 79% | Worse |
Based on 289 completed surveys (15% response rate).
Location and service area
ZIP codes served (70)
06320, 06333, 06339, 06355, 06357, 06371, 06378, 06379, 06385, 06401, 06404, 06405, 06409, 06410, 06412, 06413, 06416, 06417, 06418, 06419, 06422, 06423, 06424, 06426, 06437, 06438, 06441, 06442, 06443, 06450, 06451, 06457, 06460, 06461, 06469, 06471, 06472, 06473, 06475, 06477, 06478, 06480, 06483, 06484, 06492, 06498, 06504, 06505, 06510, 06511, 06512, 06513, 06514, 06515, 06516, 06517, 06518, 06519, 06524, 06525, 06601, 06604, 06605, 06606, 06607, 06608, 06610, 06611, 06614, 06615
Other home health agencies in Milford
Frequently asked questions
Is Yale New Haven Health - Health at Home Medicare-certified?
Yes. Yale New Haven Health - Health at Home (CMS Certification Number 077143) has been Medicare-certified since 06/09/1982, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Yale New Haven Health - Health at Home compare to other home health agencies in Milford?
Yale New Haven Health - Health at Home ranks #1 of 2 home health agencies based in Milford on the Scorecard score, with 3.5 stars.
What areas does Yale New Haven Health - Health at Home serve?
Yale New Haven Health - Health at Home reports serving 70 ZIP codes to CMS, including 06320, 06333, 06339, 06355, 06357. Call (203) 874-8414 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Yale New Haven Health - Health at Home. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.