Yale New Haven Health - Health at Home
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Totality Home Health Care Agency LLC
Home health agency · 546 Boston Post Road, Milford, CT 06460
Not rated Quality of patient care star rating
28/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 04/17/2014 · CCN 077262
- Rank in Milford
- #2 of 2 home health agencies
- Rank in Connecticut
- #57 of 65 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Home health aide · Not offered: Speech-language pathology, Medical social services
- Medicare episodes/yr
- 10
- Service area
- 32 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 2 of 10 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.7% | 95.6% | 96.5% | Better |
| Checked flu shot status | 84.9% | 66.7% | 64.2% | Better |
| Patients improved at walking or moving around | 65.7% | 88% | 88.6% | Worse |
| Patients improved at bathing | 51.2% | 89.2% | 90.6% | Worse |
| Patients improved at taking oral medications | 55.8% | 86.3% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.3% | 0.2% | About the same |
| Timely action on medication issues | 94.4% | 93.7% | 94.5% | About the same |
| Falls with major injury (lower is better) | 2.3% | 0.9% | 0.9% | Worse |
| Discharge function score | 43.5% | 78.5% | 71.7% | Worse |
| Health info sent to next provider | 41.7% | 81.2% | 81.2% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Not Available; preventable readmissions Not Available; preventable hospitalizations Not Available.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 87% | 89% | Worse |
| Team communicated well | 80% | 84% | 86% | Worse |
| Discussed medicines, pain and home safety | 83% | 81% | 82% | About the same |
| Rated agency 9 or 10 out of 10 | 80% | 85% | 85% | Worse |
| Would definitely recommend | 67% | 77% | 79% | Worse |
Based on 29 completed surveys (13% response rate).
Location and service area
ZIP codes served (32)
06053, 06401, 06450, 06460, 06471, 06484, 06492, 06510, 06511, 06512, 06513, 06514, 06515, 06516, 06517, 06518, 06519, 06525, 06604, 06605, 06606, 06607, 06608, 06610, 06611, 06614, 06615, 06710, 06825, 06850, 06854, 06855
Other home health agencies in Milford
Frequently asked questions
Is Totality Home Health Care Agency LLC Medicare-certified?
Yes. Totality Home Health Care Agency LLC (CMS Certification Number 077262) has been Medicare-certified since 04/17/2014, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Totality Home Health Care Agency LLC compare to other home health agencies in Milford?
Totality Home Health Care Agency LLC ranks #2 of 2 home health agencies based in Milford on the Scorecard score.
What areas does Totality Home Health Care Agency LLC serve?
Totality Home Health Care Agency LLC reports serving 32 ZIP codes to CMS, including 06053, 06401, 06450, 06460, 06471. Call (203) 693-3999 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Totality Home Health Care Agency LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.