Heart to Heart Home Health

Home health agency · 2659 Townsgate Rd, Ste 236, Westlake Village, CA 91361

📞 (818) 457-6655

Quality of patient care star rating

58/ 100

Average

At a glance

Ownership: -
Medicare-certified: Since 08/06/2021 · CCN 559563
Rank in Westlake Village: #1 of 10 home health agencies
Rank in California: #691 of 2183 scored home health agencies
Services: Not reported · Not offered: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 490
Medicare spending: 8% more than the national average per episode
Service area: 46 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 15 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.7%	95.3%	96.5%	Better
Checked flu shot status	100%	70.4%	64.2%	Better
Patients improved at walking or moving around	88.2%	83.4%	88.6%	About the same
Patients improved at getting in and out of bed	80.5%	82.1%	89.7%	Worse
Patients improved at bathing	89.6%	87%	90.6%	Worse
Patients' breathing improved	81.8%	87.2%	91.3%	Worse
Patients improved at taking oral medications	91.8%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	100%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	48.9%	62.1%	71.7%	Worse
Health info sent to next provider	97.1%	81.7%	81.2%	Better
Health info given to patient	100%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	63.9%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	11.3%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).

Location and service area

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ZIP codes served (46)

90008, 90016, 90024, 90025, 90029, 90034, 90035, 90045, 90046, 90048, 90049, 90064, 90065, 90067, 90069, 90077, 90210, 90212, 90401, 91007, 91301, 91302, 91303, 91304, 91307, 91316, 91324, 91326, 91335, 91346, 91354, 91356, 91361, 91362, 91364, 91367, 91403, 91405, 91406, 91436, 91604, 93010, 93012, 93036, 93065, 93066