South Bay Home Health Care, LLC

Home health agency · 551 Stockton Avenue, Suite C, San Jose, CA 95126

📞 (408) 775-4499

Quality of patient care star rating · Patient survey: 5★

55/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 06/08/2018 · CCN 053174
Rank in San Jose: #8 of 20 home health agencies
Rank in California: #831 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 990
Medicare spending: 9% less than the national average per episode
Service area: 62 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 15 reported measures, worse on 9.

Measure	This provider	State	National	vs. national
Started care in a timely manner	85.9%	95.3%	96.5%	Worse
Checked flu shot status	67.4%	70.4%	64.2%	Better
Patients improved at walking or moving around	100%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	92.8%	87%	90.6%	Better
Patients' breathing improved	90.1%	87.2%	91.3%	Worse
Patients improved at taking oral medications	97.5%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	92.4%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	2.9%	0.6%	0.9%	Worse
Discharge function score	70%	62.1%	71.7%	Worse
Health info sent to next provider	60.4%	81.7%	81.2%	Worse
Health info given to patient	65.2%	92.7%	92.2%	Worse
Discharged to community (risk-adjusted)	74.4%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	14.7%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	98%	87%	89%	Better
Team communicated well	93%	85%	86%	Better
Discussed medicines, pain and home safety	95%	83%	82%	Better
Rated agency 9 or 10 out of 10	91%	83%	85%	Better
Would definitely recommend	82%	77%	79%	Better

Based on 84 completed surveys (31% response rate).

Location and service area

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ZIP codes served (62)

94010, 94015, 94024, 94025, 94040, 94043, 94044, 94065, 94066, 94070, 94086, 94087, 94102, 94103, 94109, 94110, 94112, 94114, 94115, 94116, 94117, 94118, 94121, 94122, 94124, 94127, 94131, 94132, 94134, 94188, 94301, 94303, 94306, 94401, 94402, 94404, 94542, 94555, 94578, 94596, 94703, 94965, 95008, 95032, 95050, 95051, 95070, 95116, 95117, 95118, 95120, 95122, 95123, 95124, 95125, 95126, 95127, 95128, 95129, 95130, 95136, 95148