Comfort Home Health Care, LLC

Home health agency · 1650 Zanker Road, Suite 244, San Jose, CA 95112

📞 (408) 452-5927

Quality of patient care star rating

44/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 08/24/2013 · CCN 059513
Rank in San Jose: #15 of 20 home health agencies
Rank in California: #1425 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services · Not offered: Home health aide
Medicare episodes/yr: 229
Medicare spending: 12% less than the national average per episode
Service area: 38 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 3 of 15 reported measures, worse on 9.

Measure	This provider	State	National	vs. national
Started care in a timely manner	69.7%	95.3%	96.5%	Worse
Checked flu shot status	75.9%	70.4%	64.2%	Better
Patients improved at walking or moving around	80.1%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	78.7%	82.1%	89.7%	Worse
Patients improved at bathing	78.2%	87%	90.6%	Worse
Patients' breathing improved	100%	87.2%	91.3%	Better
Patients improved at taking oral medications	81.1%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	78.7%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	53.2%	62.1%	71.7%	Worse
Health info sent to next provider	31%	81.7%	81.2%	Worse
Health info given to patient	94.9%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	52.8%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10.9%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 3 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	84%	87%	89%	Worse
Team communicated well	68%	85%	86%	Worse
Discussed medicines, pain and home safety	96%	83%	82%	Better
Rated agency 9 or 10 out of 10	100%	83%	85%	Better
Would definitely recommend	100%	77%	79%	Better

Based on 5 completed surveys (11% response rate).

Location and service area

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ZIP codes served (38)

94002, 94024, 94061, 94086, 94513, 94519, 94520, 94521, 94539, 94544, 94551, 94561, 94565, 94577, 94579, 94587, 94806, 95023, 95024, 95032, 95035, 95037, 95051, 95070, 95111, 95112, 95116, 95119, 95120, 95122, 95123, 95126, 95128, 95131, 95132, 95133, 95136, 95138