Sky Healthcare Home Health Services

Home health agency · 4695 Chabot Drive, Ste 265, Pleasanton, CA 94588

📞 (925) 558-2778

Quality of patient care star rating · Patient survey: 3★

43/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 02/16/2021 · CCN 559446
Rank in Pleasanton: #7 of 13 home health agencies
Rank in California: #1472 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Home health aide · Not offered: Medical social services
Medicare episodes/yr: 1,162
Medicare spending: 4% less than the national average per episode
Service area: 103 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 6 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.9%	95.3%	96.5%	Better
Checked flu shot status	93.8%	70.4%	64.2%	Better
Patients improved at walking or moving around	81.9%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	81.7%	82.1%	89.7%	Worse
Patients improved at bathing	83.1%	87%	90.6%	Worse
Patients' breathing improved	96.6%	87.2%	91.3%	Better
Patients improved at taking oral medications	83.3%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0.3%	0.2%	0.2%	About the same
Timely action on medication issues	99.5%	92.4%	94.5%	Better
Falls with major injury (lower is better)	1%	0.6%	0.9%	About the same
Discharge function score	64.4%	62.1%	71.7%	Worse
Health info sent to next provider	74.7%	81.7%	81.2%	Worse
Health info given to patient	93.5%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	84.7%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	88%	87%	89%	About the same
Team communicated well	82%	85%	86%	Worse
Discussed medicines, pain and home safety	75%	83%	82%	Worse
Rated agency 9 or 10 out of 10	81%	83%	85%	Worse
Would definitely recommend	74%	77%	79%	Worse

Based on 145 completed surveys (20% response rate).

Location and service area

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ZIP codes served (103)

94571, 94588, 95202, 95203, 95204, 95205, 95206, 95207, 95209, 95210, 95212, 95215, 95219, 95220, 95227, 95231, 95236, 95237, 95240, 95242, 95258, 95304, 95307, 95320, 95326, 95330, 95334, 95336, 95337, 95350, 95351, 95354, 95356, 95358, 95361, 95366, 95367, 95368, 95376, 95377, 95386, 95605, 95608, 95610, 95612, 95616, 95618, 95621, 95624, 95627, 95628, 95630, 95632, 95648, 95650, 95660, 95661, 95662, 95663, 95670, 95673, 95677, 95678, 95681, 95683, 95686, 95687, 95690, 95691, 95695, 95742, 95746, 95747, 95757, 95758, 95765, 95776, 95814, 95815, 95816, 95817, 95818, 95819, 95820, 95821, 95822, 95823, 95824, 95825, 95826, 95827, 95828, 95829, 95831, 95833, 95834, 95835, 95837, 95838, 95841, 95842, 95843, 95864