Best Trust Home Health Inc

Home health agency · 12509 Oxnard Street, Suite 204, N Hollywood, CA 91606

📞 (818) 927-4158

Quality of patient care star rating

57/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 10/09/2019 · CCN 559074
Rank in N Hollywood: #20 of 43 home health agencies
Rank in California: #743 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 356
Medicare spending: 11% less than the national average per episode
Service area: 158 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 16 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	99.5%	95.3%	96.5%	Better
Checked flu shot status	99.2%	70.4%	64.2%	Better
Patients improved at walking or moving around	72.5%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	81.9%	82.1%	89.7%	Worse
Patients improved at bathing	88.4%	87%	90.6%	Worse
Patients' breathing improved	61%	87.2%	91.3%	Worse
Patients improved at taking oral medications	64.1%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99.1%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	19.3%	62.1%	71.7%	Worse
Health info sent to next provider	97.5%	81.7%	81.2%	Better
Health info given to patient	98.6%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	86.6%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	6.3%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Better Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 4 of 5 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	87%	89%	Better
Team communicated well	93%	85%	86%	Better
Discussed medicines, pain and home safety	79%	83%	82%	Worse
Rated agency 9 or 10 out of 10	93%	83%	85%	Better
Would definitely recommend	87%	77%	79%	Better

Based on 34 completed surveys (11% response rate).

Location and service area

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ZIP codes served (158)

90002, 90003, 90004, 90005, 90006, 90008, 90011, 90012, 90016, 90018, 90019, 90020, 90022, 90024, 90025, 90026, 90027, 90028, 90029, 90034, 90035, 90036, 90037, 90038, 90040, 90042, 90043, 90044, 90045, 90046, 90047, 90048, 90049, 90056, 90061, 90062, 90064, 90065, 90066, 90067, 90068, 90069, 90077, 90094, 90210, 90211, 90212, 90222, 90230, 90232, 90242, 90245, 90247, 90248, 90249, 90250, 90254, 90255, 90260, 90263, 90265, 90266, 90270, 90272, 90274, 90275, 90277, 90278, 90290, 90291, 90292, 90293, 90301, 90302, 90303, 90304, 90305, 90401, 90402, 90403, 90404, 90405, 90501, 90502, 90503, 90504, 90505, 90630, 90710, 90712, 90717, 90731, 90732, 90744, 90745, 90803, 90805, 90806, 90810, 91104, 91107, 91201, 91202, 91204, 91208, 91214, 91301, 91302, 91304, 91307, 91316, 91320, 91326, 91328, 91331, 91335, 91340, 91342, 91343, 91344, 91345, 91352, 91355, 91356, 91362, 91364, 91367, 91377, 91387, 91401, 91402, 91403, 91411, 91423, 91436, 91501, 91502, 91504, 91505, 91601, 91602, 91604, 91605, 91606, 91748, 91754, 91791, 92648, 92649, 92662, 92833, 92840, 93003, 93004, 93010, 93012, 93065, 93552