Genezen Home Health Care Services, Inc
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
24/ 100
Royal Home Health Services
Home health agency · 26522 la Alameda Ste 205, Mission Viejo, CA 92691
Quality of patient care star rating · Patient survey: 3★
27/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 02/15/2018 · CCN 053155
- Rank in Mission Viejo
- #1 of 4 home health agencies
- Rank in California
- #2070 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 1,133
- Medicare spending
- 3% more than the national average per episode
- Service area
- 46 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 0 of 16 reported measures, worse on 13.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 86.3% | 95.3% | 96.5% | Worse |
| Checked flu shot status | 62.9% | 70.4% | 64.2% | Worse |
| Patients improved at walking or moving around | 69.5% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 71.1% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 70% | 87% | 90.6% | Worse |
| Patients' breathing improved | 80.2% | 87.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 78.4% | 81% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 28.4% | 92.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 0% | 0.6% | 0.9% | About the same |
| Discharge function score | 60.4% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 24.3% | 81.7% | 81.2% | Worse |
| Health info given to patient | 51% | 92.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 60% | — | 77.7% | Worse |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 20.5% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Worse Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 90% | 87% | 89% | About the same |
| Team communicated well | 80% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 79% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 77% | 83% | 85% | Worse |
| Would definitely recommend | 78% | 77% | 79% | About the same |
Based on 63 completed surveys (25% response rate).
Location and service area
ZIP codes served (46)
90706, 90715, 90740, 92602, 92603, 92604, 92614, 92617, 92618, 92620, 92624, 92625, 92626, 92627, 92629, 92630, 92637, 92646, 92647, 92649, 92651, 92653, 92656, 92657, 92660, 92672, 92673, 92675, 92677, 92679, 92683, 92688, 92691, 92692, 92694, 92705, 92708, 92780, 92782, 92802, 92807, 92831, 92841, 92845, 92867, 92870
Other home health agencies in Mission Viejo
Advanced Nursing and Therapy Services
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Intellicare Home Health LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Frequently asked questions
Is Royal Home Health Services Medicare-certified?
Yes. Royal Home Health Services (CMS Certification Number 053155) has been Medicare-certified since 02/15/2018, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Royal Home Health Services compare to other home health agencies in Mission Viejo?
Royal Home Health Services ranks #1 of 4 home health agencies based in Mission Viejo on the Scorecard score, with 1.5 stars.
What areas does Royal Home Health Services serve?
Royal Home Health Services reports serving 46 ZIP codes to CMS, including 90706, 90715, 90740, 92602, 92603. Call (949) 770-5050 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Royal Home Health Services. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.