Royal Home Health Services
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
27/ 100
Genezen Home Health Care Services, Inc
Home health agency · 25910 Acero, Suite 110, Mission Viejo, CA 92691
Quality of patient care star rating
24/ 100
Below average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/25/2019 · CCN 559045
- Rank in Mission Viejo
- #2 of 4 home health agencies
- Rank in California
- #2112 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 897
- Medicare spending
- 1% less than the national average per episode
- Service area
- 50 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 3 of 16 reported measures, worse on 11.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 97.1% | 95.3% | 96.5% | About the same |
| Checked flu shot status | 93.8% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 63.6% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 58.8% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 77.7% | 87% | 90.6% | Worse |
| Patients' breathing improved | 86.5% | 87.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 69.3% | 81% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 1.8% | 0.2% | 0.2% | Worse |
| Timely action on medication issues | 88.1% | 92.4% | 94.5% | Worse |
| Falls with major injury (lower is better) | 2.4% | 0.6% | 0.9% | Worse |
| Discharge function score | 35.4% | 62.1% | 71.7% | Worse |
| Health info sent to next provider | 94.4% | 81.7% | 81.2% | Better |
| Health info given to patient | 41.5% | 92.7% | 92.2% | Worse |
| Discharged to community (risk-adjusted) | 80.1% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.2% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 16.8% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 84% | 87% | 89% | Worse |
| Team communicated well | 82% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 78% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 70% | 83% | 85% | Worse |
| Would definitely recommend | 65% | 77% | 79% | Worse |
Based on 22 completed surveys (11% response rate).
Location and service area
ZIP codes served (50)
90680, 90740, 90815, 91106, 91731, 91740, 91752, 92503, 92518, 92553, 92557, 92586, 92604, 92606, 92617, 92618, 92624, 92625, 92629, 92630, 92637, 92647, 92651, 92653, 92656, 92661, 92672, 92673, 92675, 92677, 92679, 92683, 92688, 92691, 92692, 92694, 92701, 92703, 92705, 92707, 92708, 92804, 92821, 92841, 92844, 92860, 92865, 92869, 92880, 92883
Other home health agencies in Mission Viejo
Advanced Nursing and Therapy Services
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Intellicare Home Health LLC
NursingPhysical therapyOccupational therapySpeechSocial workHome health aide
–no score
Not rated
Frequently asked questions
Is Genezen Home Health Care Services, Inc Medicare-certified?
Yes. Genezen Home Health Care Services, Inc (CMS Certification Number 559045) has been Medicare-certified since 07/25/2019, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Genezen Home Health Care Services, Inc compare to other home health agencies in Mission Viejo?
Genezen Home Health Care Services, Inc ranks #2 of 4 home health agencies based in Mission Viejo on the Scorecard score, with 2 stars.
What areas does Genezen Home Health Care Services, Inc serve?
Genezen Home Health Care Services, Inc reports serving 50 ZIP codes to CMS, including 90680, 90740, 90815, 91106, 91731. Call (909) 599-0989 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Genezen Home Health Care Services, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.