Sante Home Health, Inc

Home health agency · 21660 Copley Dr Suite 185, Diamond Bar, CA 91765

📞 (818) 468-5513

Quality of patient care star rating · Patient survey: 4★

57/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 05/02/2019 · CCN 559040
Rank in Diamond Bar: #1 of 6 home health agencies
Rank in California: #721 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 896
Medicare spending: 9% less than the national average per episode
Service area: 131 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 10 of 16 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.3%	95.3%	96.5%	Better
Checked flu shot status	91.2%	70.4%	64.2%	Better
Patients improved at walking or moving around	91.5%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	87.4%	82.1%	89.7%	Worse
Patients improved at bathing	93.3%	87%	90.6%	Better
Patients' breathing improved	96.9%	87.2%	91.3%	Better
Patients improved at taking oral medications	90.8%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	59.1%	62.1%	71.7%	Worse
Health info sent to next provider	97.7%	81.7%	81.2%	Better
Health info given to patient	97.5%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	80.1%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	10%	—	10.8%	About the same

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 3.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	87%	89%	Better
Team communicated well	83%	85%	86%	Worse
Discussed medicines, pain and home safety	82%	83%	82%	About the same
Rated agency 9 or 10 out of 10	83%	83%	85%	Worse
Would definitely recommend	77%	77%	79%	Worse

Based on 52 completed surveys (16% response rate).

Location and service area

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ZIP codes served (131)

90001, 90006, 90011, 90012, 90022, 90023, 90029, 90031, 90032, 90033, 90039, 90040, 90042, 90044, 90057, 90201, 90220, 90221, 90240, 90241, 90242, 90255, 90262, 90280, 90601, 90602, 90603, 90604, 90605, 90638, 90640, 90650, 90660, 90670, 90680, 90706, 90716, 90723, 90802, 90813, 91001, 91006, 91007, 91010, 91016, 91024, 91030, 91105, 91106, 91107, 91108, 91202, 91208, 91302, 91505, 91701, 91702, 91706, 91709, 91710, 91711, 91722, 91723, 91724, 91730, 91731, 91732, 91733, 91737, 91739, 91740, 91741, 91744, 91745, 91746, 91748, 91750, 91752, 91754, 91755, 91761, 91762, 91763, 91764, 91765, 91766, 91767, 91768, 91770, 91773, 91775, 91776, 91780, 91784, 91786, 91789, 91790, 91791, 91792, 91801, 91803, 92316, 92324, 92335, 92336, 92337, 92374, 92376, 92377, 92401, 92405, 92407, 92408, 92501, 92503, 92504, 92505, 92506, 92507, 92509, 92530, 92557, 92679, 92683, 92860, 92870, 92879, 92880, 92883, 92886, 97130