Diamond Home Health Services, Inc

Home health agency · 1200 South Diamond Bar Blvd Suite 213, Diamond Bar, CA 91765

📞 (909) 860-2100

Quality of patient care star rating

43/ 100

Average

At a glance

Ownership: Proprietary
Medicare-certified: Since 01/09/2013 · CCN 059499
Rank in Diamond Bar: #3 of 6 home health agencies
Rank in California: #1479 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 489
Medicare spending: 9% less than the national average per episode
Service area: 45 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 7 of 15 reported measures, worse on 6.

Measure	This provider	State	National	vs. national
Started care in a timely manner	100%	95.3%	96.5%	Better
Checked flu shot status	98.7%	70.4%	64.2%	Better
Patients improved at walking or moving around	75.7%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	54.4%	82.1%	89.7%	Worse
Patients improved at bathing	83.6%	87%	90.6%	Worse
Patients' breathing improved	57.1%	87.2%	91.3%	Worse
Patients improved at taking oral medications	79.1%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99.1%	92.4%	94.5%	Better
Falls with major injury (lower is better)	1.8%	0.6%	0.9%	About the same
Discharge function score	40%	62.1%	71.7%	Worse
Health info sent to next provider	100%	81.7%	81.2%	Better
Health info given to patient	97.4%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	87.5%	—	77.7%	Better
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.1%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 1 of 5 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Care given in a professional way	62%	87%	89%	Worse
Team communicated well	61%	85%	86%	Worse
Discussed medicines, pain and home safety	79%	83%	82%	Worse
Rated agency 9 or 10 out of 10	89%	83%	85%	Better
Would definitely recommend	62%	77%	79%	Worse

Based on 17 completed surveys (22% response rate).

Location and service area

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ZIP codes served (45)

90012, 90013, 90031, 90032, 90033, 90042, 90063, 90605, 90640, 90813, 91006, 91007, 91008, 91016, 91030, 91101, 91104, 91108, 91352, 91702, 91706, 91710, 91723, 91724, 91731, 91732, 91733, 91744, 91748, 91754, 91755, 91765, 91766, 91767, 91770, 91773, 91775, 91776, 91780, 91790, 91791, 91801, 91803, 92336, 92870