Quality Home Health Care, Inc

Home health agency · 969 S Village Oaks Dr Suite 206, Covina, CA 91724

📞 (626) 966-6893

Not rated Quality of patient care star rating

35/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 12/20/1994 · CCN 557478
Rank in Covina: #10 of 16 home health agencies
Rank in California: #1856 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 4
Service area: 100 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 2 of 8 reported measures, worse on 4.

Measure	This provider	State	National	vs. national
Started care in a timely manner	93.3%	95.3%	96.5%	Worse
Patients improved at walking or moving around	47.2%	83.4%	88.6%	Worse
Patients improved at bathing	52.2%	87%	90.6%	Worse
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	100%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0%	0.6%	0.9%	About the same
Discharge function score	10%	62.1%	71.7%	Worse
Health info sent to next provider	96.3%	81.7%	81.2%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Not Available; preventable readmissions Not Available; preventable hospitalizations Not Available.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	78%	87%	89%	Worse
Team communicated well	83%	85%	86%	Worse
Discussed medicines, pain and home safety	79%	83%	82%	Worse
Rated agency 9 or 10 out of 10	65%	83%	85%	Worse
Would definitely recommend	74%	77%	79%	Worse

Based on 15 completed surveys (14% response rate).

Location and service area

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ZIP codes served (100)

90006, 90008, 90013, 90022, 90023, 90028, 90033, 90038, 90044, 90054, 90059, 90201, 90221, 90222, 90232, 90241, 90242, 90247, 90248, 90249, 90250, 90255, 90260, 90266, 90275, 90280, 90301, 90403, 90404, 90503, 90504, 90602, 90603, 90620, 90631, 90638, 90640, 90650, 90701, 90703, 90706, 90710, 90712, 90715, 90723, 90744, 90745, 90802, 90805, 90806, 90807, 90810, 90813, 91007, 91016, 91101, 91208, 91306, 91316, 91335, 91342, 91356, 91402, 91724, 91748, 91754, 91767, 91773, 91780, 91784, 91789, 91790, 92336, 92376, 92553, 92557, 92620, 92679, 92683, 92704, 92705, 92804, 92807, 92808, 92831, 92832, 92833, 92835, 92844, 92860, 92861, 92867, 92870, 92879, 92880, 92886, 93065, 93535, 93543, 93550