Era Home Health Services Corporation

Home health agency · 270 W Badillo St, Covina, CA 91723

📞 (626) 332-2581

Quality of patient care star rating

64/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 05/03/1994 · CCN 057495
Rank in Covina: #4 of 16 home health agencies
Rank in California: #413 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 341
Medicare spending: 12% less than the national average per episode
Service area: 42 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 8 of 15 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Started care in a timely manner	97%	95.3%	96.5%	About the same
Checked flu shot status	82.4%	70.4%	64.2%	Better
Patients improved at walking or moving around	100%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	100%	87%	90.6%	Better
Patients' breathing improved	100%	87.2%	91.3%	Better
Patients improved at taking oral medications	100%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	87.9%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	3%	0.6%	0.9%	Worse
Discharge function score	83.9%	62.1%	71.7%	Better
Health info sent to next provider	46%	81.7%	81.2%	Worse
Health info given to patient	96.4%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	73.4%	—	77.7%	Worse
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	18.1%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Same As National Rate; preventable readmissions Not Available; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 5 of 5 reported measures, worse on 0.

Measure	This provider	State	National	vs. national
Care given in a professional way	91%	87%	89%	Better
Team communicated well	93%	85%	86%	Better
Discussed medicines, pain and home safety	92%	83%	82%	Better
Rated agency 9 or 10 out of 10	92%	83%	85%	Better
Would definitely recommend	92%	77%	79%	Better

Based on 14 completed surveys (19% response rate).

Location and service area

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ZIP codes served (42)

90601, 90602, 90603, 90604, 90605, 90606, 91001, 91010, 91101, 91103, 91104, 91107, 91118, 91701, 91702, 91706, 91709, 91711, 91722, 91723, 91724, 91732, 91733, 91740, 91741, 91744, 91745, 91746, 91750, 91761, 91765, 91766, 91767, 91773, 91780, 91789, 91790, 91791, 91792, 91801, 92821, 92886