Home Care Excellence Health Services, Inc

Home health agency · 10900 E 183RD Street Suite 190, Cerritos, CA 90703

📞 (562) 860-3424

Quality of patient care star rating

68/ 100

Above average

At a glance

Ownership: Proprietary
Medicare-certified: Since 12/12/2003 · CCN 058243
Rank in Cerritos: #2 of 15 home health agencies
Rank in California: #278 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 466
Medicare spending: 2% less than the national average per episode
Service area: 80 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 12 of 16 reported measures, worse on 1.

Measure	This provider	State	National	vs. national
Started care in a timely manner	95.1%	95.3%	96.5%	Worse
Checked flu shot status	100%	70.4%	64.2%	Better
Patients improved at walking or moving around	98.9%	83.4%	88.6%	Better
Patients improved at getting in and out of bed	100%	82.1%	89.7%	Better
Patients improved at bathing	98.4%	87%	90.6%	Better
Patients' breathing improved	100%	87.2%	91.3%	Better
Patients improved at taking oral medications	100%	81%	88.1%	Better
New or worsened pressure ulcers (lower is better)	0%	0.2%	0.2%	About the same
Timely action on medication issues	99.6%	92.4%	94.5%	Better
Falls with major injury (lower is better)	0.5%	0.6%	0.9%	About the same
Discharge function score	85%	62.1%	71.7%	Better
Health info sent to next provider	100%	81.7%	81.2%	Better
Health info given to patient	100%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	88.5%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4.3%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	9.3%	—	10.8%	Better

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 2.

Measure	This provider	State	National	vs. national
Care given in a professional way	90%	87%	89%	About the same
Team communicated well	77%	85%	86%	Worse
Discussed medicines, pain and home safety	82%	83%	82%	About the same
Rated agency 9 or 10 out of 10	82%	83%	85%	Worse
Would definitely recommend	80%	77%	79%	About the same

Based on 20 completed surveys (24% response rate).

Location and service area

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ZIP codes served (80)

90001, 90002, 90003, 90011, 90012, 90017, 90018, 90022, 90023, 90027, 90031, 90033, 90040, 90059, 90061, 90063, 90201, 90221, 90222, 90240, 90241, 90255, 90260, 90262, 90270, 90280, 90602, 90603, 90604, 90606, 90620, 90623, 90630, 90638, 90640, 90650, 90660, 90670, 90701, 90703, 90706, 90712, 90713, 90715, 90720, 90723, 90732, 90740, 90745, 90809, 90810, 90813, 90815, 91733, 91744, 91745, 91748, 91765, 91773, 91803, 92620, 92630, 92646, 92648, 92653, 92675, 92679, 92683, 92691, 92705, 92708, 92780, 92782, 92805, 92806, 92840, 92841, 92845, 92869, 92886