Evergreen Home Health

Home health agency · 17215 Studebaker Road, Suite 270, Cerritos, CA 90703

📞 (562) 860-9444

Quality of patient care star rating

37/ 100

Below average

At a glance

Ownership: Proprietary
Medicare-certified: Since 09/13/2002 · CCN 058132
Rank in Cerritos: #6 of 15 home health agencies
Rank in California: #1743 of 2183 scored home health agencies
Services: Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
Medicare episodes/yr: 441
Medicare spending: 4% more than the national average per episode
Service area: 90 ZIP codes (see list)

Patient outcomes and care quality

Outcome measures: better than the national average on 5 of 16 reported measures, worse on 7.

Measure	This provider	State	National	vs. national
Started care in a timely manner	98.8%	95.3%	96.5%	Better
Checked flu shot status	71.2%	70.4%	64.2%	Better
Patients improved at walking or moving around	82.6%	83.4%	88.6%	Worse
Patients improved at getting in and out of bed	80.8%	82.1%	89.7%	Worse
Patients improved at bathing	85.9%	87%	90.6%	Worse
Patients' breathing improved	92.1%	87.2%	91.3%	About the same
Patients improved at taking oral medications	84.8%	81%	88.1%	Worse
New or worsened pressure ulcers (lower is better)	1%	0.2%	0.2%	About the same
Timely action on medication issues	86.6%	92.4%	94.5%	Worse
Falls with major injury (lower is better)	1.2%	0.6%	0.9%	About the same
Discharge function score	61.4%	62.1%	71.7%	Worse
Health info sent to next provider	97.4%	81.7%	81.2%	Better
Health info given to patient	95.7%	92.7%	92.2%	Better
Discharged to community (risk-adjusted)	91.2%	—	77.7%	Better
Potentially preventable readmissions (risk-adjusted) (lower is better)	4%	—	4.1%	About the same
Potentially preventable hospitalizations (risk-adjusted) (lower is better)	16.4%	—	10.8%	Worse

Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.

CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.

What patients say (HHCAHPS survey)

Survey results: better than the national average on 0 of 5 reported measures, worse on 5.

Measure	This provider	State	National	vs. national
Care given in a professional way	87%	87%	89%	Worse
Team communicated well	81%	85%	86%	Worse
Discussed medicines, pain and home safety	64%	83%	82%	Worse
Rated agency 9 or 10 out of 10	77%	83%	85%	Worse
Would definitely recommend	74%	77%	79%	Worse

Based on 27 completed surveys (22% response rate).

Location and service area

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ZIP codes served (90)

90201, 90221, 90240, 90242, 90250, 90262, 90293, 90501, 90503, 90504, 90505, 90605, 90620, 90621, 90623, 90630, 90631, 90638, 90650, 90680, 90703, 90706, 90710, 90712, 90713, 90716, 90717, 90720, 90731, 90732, 90740, 90744, 90745, 90746, 90802, 90803, 90804, 90805, 90806, 90807, 90808, 90810, 90813, 90814, 90815, 91770, 92614, 92618, 92626, 92627, 92646, 92647, 92648, 92649, 92660, 92662, 92683, 92691, 92701, 92703, 92704, 92707, 92708, 92780, 92782, 92801, 92802, 92804, 92805, 92806, 92807, 92808, 92821, 92823, 92832, 92833, 92835, 92840, 92841, 92843, 92844, 92845, 92861, 92865, 92866, 92867, 92868, 92869, 92886, 92887