American Carequest
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
Helping Hands Home Health Care & Hospice, Inc.
Home health agency · 851 Burlway Rd., Suite 408, Burlingame, CA 94010
Quality of patient care star rating
48/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 11/01/2014 · CCN 059628
- Rank in Burlingame
- #7 of 8 home health agencies
- Rank in California
- #1215 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 444
- Medicare spending
- 7% less than the national average per episode
- Service area
- 71 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 8 of 16 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 100% | 95.3% | 96.5% | Better |
| Checked flu shot status | 95.8% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 87.2% | 83.4% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 87.3% | 82.1% | 89.7% | Worse |
| Patients improved at bathing | 88.2% | 87% | 90.6% | Worse |
| Patients' breathing improved | 88.4% | 87.2% | 91.3% | Worse |
| Patients improved at taking oral medications | 90.8% | 81% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 97.7% | 92.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0% | 0.6% | 0.9% | About the same |
| Discharge function score | 78.3% | 62.1% | 71.7% | Better |
| Health info sent to next provider | 98.9% | 81.7% | 81.2% | Better |
| Health info given to patient | 98.8% | 92.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 86.7% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.3% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 17.1% | — | 10.8% | Worse |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Worse Than National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 77% | 87% | 89% | Worse |
| Team communicated well | 72% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 70% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 75% | 83% | 85% | Worse |
| Would definitely recommend | 63% | 77% | 79% | Worse |
Based on 27 completed surveys (14% response rate).
Location and service area
ZIP codes served (71)
94002, 94005, 94010, 94014, 94015, 94019, 94025, 94027, 94030, 94043, 94044, 94061, 94062, 94063, 94065, 94066, 94070, 94080, 94102, 94103, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94118, 94121, 94122, 94123, 94124, 94127, 94129, 94131, 94132, 94133, 94134, 94158, 94301, 94306, 94401, 94402, 94403, 94404, 94501, 94523, 94525, 94538, 94553, 94585, 94591, 94601, 94603, 94610, 94611, 94612, 94619, 94702, 94941, 94951, 95116, 95126, 95127, 95442, 95472, 95476, 95687, 95814
Other home health agencies in Burlingame
21ST Century Home Health Services Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
56/ 100
Amedisys Home Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapySpeech✓ Social workHome health aide
55/ 100
Elite Care Home Health Agency, Inc.
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
49/ 100
Abl Health Care
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
49/ 100
Frequently asked questions
Is Helping Hands Home Health Care & Hospice, Inc. Medicare-certified?
Yes. Helping Hands Home Health Care & Hospice, Inc. (CMS Certification Number 059628) has been Medicare-certified since 11/01/2014, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Helping Hands Home Health Care & Hospice, Inc. compare to other home health agencies in Burlingame?
Helping Hands Home Health Care & Hospice, Inc. ranks #7 of 8 home health agencies based in Burlingame on the Scorecard score, with 3 stars.
What areas does Helping Hands Home Health Care & Hospice, Inc. serve?
Helping Hands Home Health Care & Hospice, Inc. reports serving 71 ZIP codes to CMS, including 94002, 94005, 94010, 94014, 94015. Call (650) 286-9000 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Helping Hands Home Health Care & Hospice, Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.