American Carequest
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
62/ 100
21ST Century Home Health Services Inc.
Home health agency · 1575 Old Bayshore Hwy, Suite 300, Burlingame, CA 94010
Quality of patient care star rating · Patient survey: 3★
56/ 100
Average
At a glance
- Ownership
- Proprietary
- Medicare-certified
- Since 07/20/2016 · CCN 059725
- Rank in Burlingame
- #2 of 8 home health agencies
- Rank in California
- #762 of 2183 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Speech-language pathology, Medical social services, Home health aide
- Medicare episodes/yr
- 403
- Medicare spending
- 20% less than the national average per episode
- Service area
- 408 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 11 of 16 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.9% | 95.3% | 96.5% | Better |
| Checked flu shot status | 99.1% | 70.4% | 64.2% | Better |
| Patients improved at walking or moving around | 89.6% | 83.4% | 88.6% | About the same |
| Patients improved at getting in and out of bed | 89.3% | 82.1% | 89.7% | About the same |
| Patients improved at bathing | 93.6% | 87% | 90.6% | Better |
| Patients' breathing improved | 94.4% | 87.2% | 91.3% | Better |
| Patients improved at taking oral medications | 91.3% | 81% | 88.1% | Better |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 99.7% | 92.4% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.3% | 0.6% | 0.9% | About the same |
| Discharge function score | 79.3% | 62.1% | 71.7% | Better |
| Health info sent to next provider | 90.3% | 81.7% | 81.2% | Better |
| Health info given to patient | 99.6% | 92.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 87.5% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 4.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 9.7% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 0 of 5 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 83% | 85% | 86% | Worse |
| Discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 81% | 83% | 85% | Worse |
| Would definitely recommend | 76% | 77% | 79% | Worse |
Based on 405 completed surveys (20% response rate).
Location and service area
ZIP codes served (408)
93711, 93901, 93905, 93906, 93907, 93908, 93933, 93940, 93955, 94002, 94005, 94010, 94014, 94015, 94018, 94019, 94020, 94022, 94024, 94025, 94027, 94028, 94030, 94037, 94038, 94040, 94041, 94043, 94044, 94060, 94061, 94062, 94063, 94065, 94066, 94070, 94080, 94085, 94086, 94087, 94089, 94102, 94103, 94104, 94105, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94117, 94118, 94121, 94122, 94123, 94124, 94127, 94129, 94130, 94131, 94132, 94133, 94134, 94158, 94301, 94303, 94304, 94305, 94306, 94401, 94402, 94403, 94404, 94501, 94502, 94503, 94505, 94506, 94507, 94509, 94510, 94511, 94513, 94514, 94515, 94516, 94517, 94518, 94519, 94520, 94521, 94522, 94523, 94525, 94526, 94528, 94530, 94531, 94533, 94534, 94536, 94538, 94539, 94541, 94542, 94544, 94545, 94546, 94547, 94548, 94549, 94550, 94551, 94552, 94553, 94555, 94556, 94558, 94559, 94560, 94561, 94563, 94564, 94565, 94566, 94568, 94569, 94571, 94572, 94573, 94574, 94577, 94578, 94579, 94580, 94582, 94583, 94585, 94586, 94587, 94588, 94589, 94590, 94591, 94592, 94595, 94596, 94597, 94598, 94599, 94601, 94602, 94603, 94605, 94606, 94607, 94608, 94609, 94610, 94611, 94612, 94618, 94619, 94621, 94702, 94703, 94704, 94705, 94706, 94707, 94708, 94709, 94710, 94801, 94803, 94804, 94805, 94806, 94901, 94903, 94904, 94920, 94923, 94924, 94925, 94928, 94929, 94930, 94931, 94933, 94937, 94938, 94939, 94940, 94941, 94945, 94946, 94947, 94949, 94951, 94952, 94954, 94956, 94957, 94960, 94963, 94965, 94970, 94971, 94973, 95002, 95003, 95004, 95005, 95006, 95007, 95008, 95010, 95012, 95013, 95014, 95017, 95018, 95019, 95020, 95021, 95023, 95030, 95031, 95032, 95033, 95035, 95037, 95041, 95046, 95050, 95051, 95054, 95060, 95062, 95064, 95065, 95066, 95070, 95073, 95076, 95110, 95111, 95112, 95113, 95116, 95117, 95118, 95119, 95120, 95121, 95122, 95123, 95124, 95125, 95126, 95127, 95128, 95129, 95130, 95131, 95132, 95133, 95134, 95135, 95136, 95138, 95139, 95140, 95148, 95401, 95403, 95404, 95405, 95407, 95409, 95421, 95425, 95430, 95436, 95441, 95442, 95446, 95448, 95452, 95462, 95472, 95476, 95486, 95492, 95602, 95603, 95605, 95608, 95610, 95612, 95614, 95616, 95618, 95619, 95620, 95621, 95623, 95624, 95626, 95628, 95629, 95630, 95632, 95633, 95634, 95635, 95638, 95639, 95640, 95641, 95645, 95648, 95650, 95651, 95652, 95655, 95658, 95659, 95660, 95661, 95662, 95663, 95664, 95667, 95668, 95669, 95670, 95672, 95673, 95674, 95675, 95677, 95678, 95681, 95682, 95683, 95685, 95687, 95688, 95689, 95690, 95691, 95692, 95693, 95694, 95695, 95697, 95698, 95703, 95709, 95713, 95722, 95726, 95742, 95746, 95747, 95757, 95758, 95762, 95765, 95776, 95811, 95814, 95815, 95816, 95817, 95818, 95819, 95820, 95821, 95822, 95823, 95824, 95825, 95826, 95827, 95828, 95829, 95830, 95831, 95832, 95833, 95834, 95835, 95838, 95841, 95842, 95843, 95864, 95961, 95982, 95991, 95993
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Frequently asked questions
Is 21ST Century Home Health Services Inc. Medicare-certified?
Yes. 21ST Century Home Health Services Inc. (CMS Certification Number 059725) has been Medicare-certified since 07/20/2016, which means it meets federal requirements and Medicare will pay for covered home health services.
How does 21ST Century Home Health Services Inc. compare to other home health agencies in Burlingame?
21ST Century Home Health Services Inc. ranks #2 of 8 home health agencies based in Burlingame on the Scorecard score, with 4 stars.
What areas does 21ST Century Home Health Services Inc. serve?
21ST Century Home Health Services Inc. reports serving 408 ZIP codes to CMS, including 93711, 93901, 93905, 93906, 93907. Call (415) 801-2651 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with 21ST Century Home Health Services Inc.. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.