Kindred at Home 1
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ SpeechSocial workHome health aide
64/ 100
Mercy Home Health
Home health agency · 2713 S 74TH Street, Fort Smith, AR 72903
Quality of patient care star rating · Patient survey: 4★
65/ 100
Above average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 12/14/1978 · CCN 047011
- Rank in Fort Smith
- #1 of 5 home health agencies
- Rank in Arkansas
- #11 of 90 scored home health agencies
- Services
- Skilled nursing, Physical therapy, Occupational therapy, Medical social services, Home health aide · Not offered: Speech-language pathology
- Medicare episodes/yr
- 742
- Medicare spending
- 7% less than the national average per episode
- Service area
- 39 ZIP codes (see list)
Patient outcomes and care quality
Outcome measures: better than the national average on 10 of 16 reported measures, worse on 3.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Started care in a timely manner | 99.9% | 97.4% | 96.5% | Better |
| Checked flu shot status | 60.4% | 55.8% | 64.2% | Worse |
| Patients improved at walking or moving around | 87.3% | 90.2% | 88.6% | Worse |
| Patients improved at getting in and out of bed | 91.7% | 91% | 89.7% | Better |
| Patients improved at bathing | 92.3% | 92% | 90.6% | Better |
| Patients' breathing improved | 94.2% | 91.8% | 91.3% | Better |
| Patients improved at taking oral medications | 85.6% | 90% | 88.1% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
| Timely action on medication issues | 96.8% | 93.8% | 94.5% | Better |
| Falls with major injury (lower is better) | 0.8% | 1.3% | 0.9% | About the same |
| Discharge function score | 88.1% | 74.2% | 71.7% | Better |
| Health info sent to next provider | 98.7% | 85% | 81.2% | Better |
| Health info given to patient | 99.4% | 94.7% | 92.2% | Better |
| Discharged to community (risk-adjusted) | 94.9% | — | 77.7% | Better |
| Potentially preventable readmissions (risk-adjusted) (lower is better) | 3.7% | — | 4.1% | About the same |
| Potentially preventable hospitalizations (risk-adjusted) (lower is better) | 8.3% | — | 10.8% | Better |
Risk-adjusted rates account for how sick patients were. Data window differs by measure; see CMS for exact dates.
CMS categorization: discharge to community Better Than National Rate; preventable readmissions Same As National Rate; preventable hospitalizations Same As National Rate.
What patients say (HHCAHPS survey)
Survey results: better than the national average on 4 of 5 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Care given in a professional way | 91% | 91% | 89% | Better |
| Team communicated well | 88% | 89% | 86% | Better |
| Discussed medicines, pain and home safety | 79% | 85% | 82% | Worse |
| Rated agency 9 or 10 out of 10 | 88% | 89% | 85% | Better |
| Would definitely recommend | 90% | 83% | 79% | Better |
Based on 67 completed surveys (17% response rate).
Location and service area
ZIP codes served (39)
72821, 72832, 72855, 72865, 72901, 72903, 72904, 72908, 72913, 72914, 72916, 72921, 72923, 72926, 72927, 72928, 72930, 72932, 72933, 72934, 72935, 72936, 72937, 72938, 72940, 72941, 72943, 72944, 72945, 72946, 72947, 72948, 72949, 72951, 72952, 72955, 72956, 72957, 72958
Other home health agencies in Fort Smith
Elite Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social work✓ Home health aide
59/ 100
Access Home Health
✓ Nursing✓ Physical therapy✓ Occupational therapy✓ Speech✓ Social workHome health aide
53/ 100
Area Agency on Aging of Western Arkansas, Inc.
✓ Nursing✓ Physical therapyOccupational therapySpeechSocial workHome health aide
37/ 100
Frequently asked questions
Is Mercy Home Health Medicare-certified?
Yes. Mercy Home Health (CMS Certification Number 047011) has been Medicare-certified since 12/14/1978, which means it meets federal requirements and Medicare will pay for covered home health services.
How does Mercy Home Health compare to other home health agencies in Fort Smith?
Mercy Home Health ranks #1 of 5 home health agencies based in Fort Smith on the Scorecard score, with 4 stars.
What areas does Mercy Home Health serve?
Mercy Home Health reports serving 39 ZIP codes to CMS, including 72821, 72832, 72855, 72865, 72901. Call (479) 484-5511 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Mercy Home Health. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.