Good Samaritan Hospice Inc
91% would definitely recommend
71/ 100
Carilion Hospice Services of Roanoke
Hospice · 1615 Franklin Road Sw, Roanoke, VA 24016
Family caregiver survey rating
57/ 100
Average
At a glance
- Ownership
- Non-Profit
- Medicare-certified
- Since 05/04/1993 · CCN 491515
- Rank in Roanoke
- #4 of 6 hospices
- Rank in Virginia
- #31 of 97 scored hospices
- Average daily census
- 76 patients
- County
- Roanoke City
- Service area
- 37 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 95.9% | 96.6% | 96.2% | About the same |
| Visits in the last days of life | 58.3% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9.2 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 2 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 83% | 81% | 82% | About the same |
| Always provided timely help | 80% | 76% | 78% | Better |
| Always treated patient with respect | 92% | 90% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 90% | 91% | About the same |
| Always got help for pain and symptoms | 82% | 76% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 83% | 81% | 83% | About the same |
| Would definitely recommend | 85% | 83% | 85% | About the same |
Hospice Care Index details
Claims-based indicators: better than the national average on 5 of 10 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 4.9% | — | 0.5% | Better |
| Gaps in nursing visits (% elections) (lower is better) | 52.9% | — | 52.4% | About the same |
| Early live discharges (% live discharges) (lower is better) | 7.3% | — | 7.3% | About the same |
| Late live discharges (% live discharges) (lower is better) | 18.8% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 6.3% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 4.2% | — | 2.1% | Worse |
| Per-beneficiary spending ($) (lower is better) | $10,788 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 12.7 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 8.7% | — | 9.6% | About the same |
| Visits near death (% of decedents) | 95.4% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer23%
Dementia9%
Stroke13%
Heart/circulatory disease13%
Respiratory disease12%
Other conditions30%
Where care is provided
Private home78%
Assisted living6%
Nursing facility7%
Skilled nursing facility2%
Inpatient hospital6%
Location and service area
ZIP codes served (37)
24012, 24013, 24014, 24015, 24016, 24017, 24018, 24019, 24022, 24064, 24065, 24066, 24070, 24083, 24085, 24088, 24090, 24092, 24095, 24101, 24102, 24104, 24112, 24121, 24122, 24127, 24137, 24151, 24153, 24174, 24175, 24176, 24179, 24184, 24450, 24523, 24579
Other hospices in Roanoke
Gentle Shepherd Hospice Inc
95% would definitely recommend
68/ 100
Amedisys Hospice Care
86% would definitely recommend
63/ 100
50/ 100
Not rated
Heartland Hospice (Roanoke)
75% would definitely recommend
26/ 100
Frequently asked questions
Is Carilion Hospice Services of Roanoke Medicare-certified?
Yes. Carilion Hospice Services of Roanoke (CMS Certification Number 491515) has been Medicare-certified since 05/04/1993, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Carilion Hospice Services of Roanoke compare to other hospices in Roanoke?
Carilion Hospice Services of Roanoke ranks #4 of 6 hospices based in Roanoke on the Scorecard score, with 4 stars.
What areas does Carilion Hospice Services of Roanoke serve?
Carilion Hospice Services of Roanoke reports serving 37 ZIP codes to CMS, including 24012, 24013, 24014, 24015, 24016. Call (540) 224-4800 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Carilion Hospice Services of Roanoke. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.