Suncrest Hospice Richmond
90% would definitely recommend
71/ 100
Vcu Health Hospice at Home by Bayada
Hospice · Two Paragon Building, 6802 Paragon Place Suite 201, Richmond, VA 23230
Family caregiver survey rating
36/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 03/31/2022 · CCN 491648
- Rank in Richmond
- #7 of 11 hospices
- Rank in Virginia
- #73 of 97 scored hospices
- Average daily census
- 39 patients
- County
- Henrico
- Service area
- 82 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.8% | 96.6% | 96.2% | Better |
| Visits in the last days of life | 49.6% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 9.2 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 0 of 7 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 80% | 81% | 82% | Worse |
| Always provided timely help | 68% | 76% | 78% | Worse |
| Always treated patient with respect | 90% | 90% | 91% | About the same |
| Right amount of emotional and spiritual support | 86% | 90% | 91% | Worse |
| Always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Rated hospice 9 or 10 out of 10 | 79% | 81% | 83% | Worse |
| Would definitely recommend | 83% | 83% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 3% | — | 0.5% | Better |
| Gaps in nursing visits (% elections) (lower is better) | 46.1% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 10.7% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 10.7% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 14.3% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.8% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $8,563 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 14.4 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 6.6% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 88.2% | — | 89.3% | Worse |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer42%
Dementia17%
Stroke10%
Heart/circulatory disease10%
Respiratory disease7%
Other conditions15%
Where care is provided
Private home83%
Assisted living2%
Nursing facility9%
Skilled nursing facility3%
Inpatient hospital2%
Location and service area
ZIP codes served (82)
22408, 22427, 22546, 22560, 23002, 23005, 23009, 23011, 23015, 23023, 23024, 23030, 23039, 23047, 23059, 23060, 23063, 23065, 23069, 23075, 23083, 23086, 23089, 23102, 23103, 23106, 23111, 23112, 23113, 23114, 23116, 23117, 23120, 23124, 23139, 23140, 23141, 23146, 23148, 23150, 23168, 23181, 23185, 23192, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23237, 23238, 23260, 23261, 23294, 23803, 23805, 23824, 23831, 23832, 23833, 23834, 23836, 23838, 23840, 23841, 23842, 23860, 23875, 23882, 23885
Other hospices in Richmond
Serenity First LLC
88% would definitely recommend
54/ 100
Not rated
Bon Secours Hospice and Palliative Care
82% would definitely recommend
46/ 100
Bristol Hospice - Richmond, L.L.C.
78% would definitely recommend
45/ 100
Not rated
Gentiva
82% would definitely recommend
41/ 100
Frequently asked questions
Is Vcu Health Hospice at Home by Bayada Medicare-certified?
Yes. Vcu Health Hospice at Home by Bayada (CMS Certification Number 491648) has been Medicare-certified since 03/31/2022, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Vcu Health Hospice at Home by Bayada compare to other hospices in Richmond?
Vcu Health Hospice at Home by Bayada ranks #7 of 11 hospices based in Richmond on the Scorecard score, with 3 stars.
What areas does Vcu Health Hospice at Home by Bayada serve?
Vcu Health Hospice at Home by Bayada reports serving 82 ZIP codes to CMS, including 22408, 22427, 22546, 22560, 23002. Call (804) 525-1350 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Vcu Health Hospice at Home by Bayada. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.