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Crater Community Hospice, Inc

Hospice ยท 3916 South Crater Road, Petersburg, VA 23805

๐Ÿ“ž (804) 526-4300

Family caregiver survey rating
71/ 100
Above average

At a glance

Ownership
For-Profit
Medicare-certified
Since 12/07/1995 ยท CCN 491532
Rank in Virginia
#10 of 97 scored hospices
Average daily census
89 patients
County
Petersburg City
Service area
76 ZIP codes (see list)

Quality of care

Quality measures: better than the national average on 2 of 3 reported measures, worse on 1.

MeasureThis providerStateNationalvs. national
Composite process measure (7 care processes)89.2%96.6%96.2%Worse
Visits in the last days of life72.1%โ€”48.3%Better
Hospice Care Index (0-10)109.28.8Better

The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0โ€“10.

What families say (CAHPS Hospice survey)

Survey results: better than the national average on 7 of 7 reported measures, worse on 0.

MeasureThis providerStateNationalvs. national
Team always communicated well88%81%82%Better
Always provided timely help80%76%78%Better
Always treated patient with respect95%90%91%Better
Right amount of emotional and spiritual support95%90%91%Better
Always got help for pain and symptoms78%76%76%Better
Rated hospice 9 or 10 out of 1088%81%83%Better
Would definitely recommend89%83%85%Better

Hospice Care Index details

Claims-based indicators: better than the national average on 4 of 10 reported measures, worse on 4.

MeasureThis providerStateNationalvs. national
Continuous home care or inpatient care provided (% days)0.7%โ€”0.5%About the same
Gaps in nursing visits (% elections) (lower is better)27.5%โ€”52.4%Better
Early live discharges (% live discharges) (lower is better)13.2%โ€”7.3%Worse
Late live discharges (% live discharges) (lower is better)32.4%โ€”37.4%Better
Burdensome transitions, type 1 (% live discharges) (lower is better)13.2%โ€”8.5%Worse
Burdensome transitions, type 2 (% live discharges) (lower is better)1.5%โ€”2.1%About the same
Per-beneficiary spending ($) (lower is better)$11,154โ€”$19,227Better
Nurse care minutes per routine home care day14.4โ€”19.9Worse
Skilled nursing minutes on weekends (% of minutes)5.3%โ€”9.6%Worse
Visits near death (% of decedents)96.5%โ€”89.3%Better

These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.

Who this hospice cares for

Patient diagnoses

Cancer29%
Dementia30%
Stroke10%
Heart/circulatory disease11%
Respiratory disease9%
Other conditions12%

Where care is provided

Private home53%
Assisted living36%
Nursing facility10%
Inpatient hospital1%

Location and service area

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ZIP codes served (76)

22408, 23002, 23005, 23030, 23047, 23059, 23060, 23069, 23075, 23083, 23103, 23111, 23112, 23113, 23114, 23116, 23117, 23120, 23139, 23140, 23141, 23150, 23185, 23220, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23237, 23238, 23803, 23805, 23821, 23824, 23829, 23830, 23831, 23832, 23833, 23834, 23836, 23838, 23840, 23841, 23842, 23843, 23844, 23847, 23850, 23860, 23867, 23870, 23872, 23875, 23878, 23881, 23882, 23883, 23885, 23888, 23889, 23890, 23894, 23897, 23899, 23930

Frequently asked questions

Is Crater Community Hospice, Inc Medicare-certified?
Yes. Crater Community Hospice, Inc (CMS Certification Number 491532) has been Medicare-certified since 12/07/1995, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Crater Community Hospice, Inc compare to other hospices in Petersburg?
Crater Community Hospice, Inc is the only hospice based in Petersburg; providers in nearby cities may also serve the area.
What areas does Crater Community Hospice, Inc serve?
Crater Community Hospice, Inc reports serving 76 ZIP codes to CMS, including 22408, 23002, 23005, 23030, 23047. Call (804) 526-4300 to confirm coverage of your address.

Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Crater Community Hospice, Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.