48/ 100
Not rated
New Century Hospice of Dallas
Hospice · 740 East Campbell Road, Suite 470, Richardson, TX 75081
Family caregiver survey rating
43/ 100
Average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 04/18/2008 · CCN 671588
- Rank in Richardson
- #2 of 17 hospices
- Rank in Texas
- #288 of 584 scored hospices
- Average daily census
- 82 patients
- County
- Dallas
- Service area
- 180 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.4% | 94.7% | 96.2% | Better |
| Visits in the last days of life | 68.6% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 8.4 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 1 of 7 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 79% | 81% | 82% | Worse |
| Always provided timely help | 72% | 77% | 78% | Worse |
| Always treated patient with respect | 90% | 90% | 91% | About the same |
| Right amount of emotional and spiritual support | 86% | 89% | 91% | Worse |
| Always got help for pain and symptoms | 82% | 76% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 79% | 81% | 83% | Worse |
| Would definitely recommend | 78% | 83% | 85% | Worse |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 6.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.3% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 46.4% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 12.9% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 40.6% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 12.9% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1% | — | 2.1% | Better |
| Per-beneficiary spending ($) (lower is better) | $20,673 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 11.6 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.2% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 91.6% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer16%
Dementia31%
Stroke8%
Heart/circulatory disease22%
Respiratory disease14%
Other conditions9%
Where care is provided
Private home54%
Assisted living7%
Nursing facility36%
Skilled nursing facility3%
Location and service area
ZIP codes served (180)
75001, 75002, 75007, 75009, 75013, 75023, 75024, 75025, 75028, 75033, 75035, 75038, 75039, 75040, 75041, 75042, 75043, 75044, 75048, 75050, 75051, 75052, 75056, 75061, 75063, 75067, 75068, 75069, 75070, 75071, 75074, 75075, 75077, 75078, 75080, 75081, 75082, 75087, 75088, 75089, 75093, 75094, 75098, 75102, 75109, 75110, 75115, 75119, 75125, 75143, 75144, 75148, 75149, 75150, 75152, 75154, 75155, 75156, 75165, 75166, 75168, 75169, 75180, 75181, 75206, 75208, 75214, 75216, 75219, 75220, 75227, 75228, 75229, 75230, 75231, 75234, 75241, 75243, 75244, 75248, 75287, 75407, 75409, 75423, 75424, 75442, 75452, 75491, 75631, 75751, 75831, 75840, 75859, 76001, 76002, 76006, 76008, 76009, 76010, 76011, 76012, 76013, 76014, 76016, 76017, 76018, 76020, 76021, 76028, 76031, 76033, 76034, 76036, 76039, 76040, 76048, 76049, 76052, 76053, 76058, 76060, 76063, 76065, 76078, 76082, 76085, 76086, 76087, 76092, 76093, 76102, 76103, 76104, 76105, 76106, 76107, 76108, 76109, 76111, 76112, 76114, 76116, 76117, 76119, 76120, 76123, 76126, 76131, 76132, 76133, 76134, 76135, 76137, 76140, 76148, 76177, 76179, 76180, 76182, 76207, 76210, 76226, 76227, 76234, 76244, 76248, 76259, 76262, 76266, 76426, 76626, 76639, 76641, 76648, 76651, 76667, 76679, 76681, 76693, 78270
Other hospices in Richardson
41/ 100
Not rated
36/ 100
Not rated
Dignity Hospice
81% would definitely recommend
32/ 100
Three Oaks Hospice
79% would definitely recommend
32/ 100
Frequently asked questions
Is New Century Hospice of Dallas Medicare-certified?
Yes. New Century Hospice of Dallas (CMS Certification Number 671588) has been Medicare-certified since 04/18/2008, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does New Century Hospice of Dallas compare to other hospices in Richardson?
New Century Hospice of Dallas ranks #2 of 17 hospices based in Richardson on the Scorecard score, with 3 stars.
What areas does New Century Hospice of Dallas serve?
New Century Hospice of Dallas reports serving 180 ZIP codes to CMS, including 75001, 75002, 75007, 75009, 75013. Call (972) 239-0907 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with New Century Hospice of Dallas. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.