Heart to Heart Hospice of Lufkin LLC
93% would definitely recommend
71/ 100
Hospice in the Pines
Hospice · 1504 West Frank Avenue, Lufkin, TX 75904
Family caregiver survey rating
72/ 100
Above average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 11/10/1989 · CCN 451537
- Rank in Lufkin
- #1 of 6 hospices
- Rank in Texas
- #66 of 584 scored hospices
- Average daily census
- 67 patients
- County
- Angelina
- Service area
- 67 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 2 of 3 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 95.1% | 94.7% | 96.2% | Worse |
| Visits in the last days of life | 50.9% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 8.4 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 7 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 86% | 81% | 82% | Better |
| Always provided timely help | 82% | 77% | 78% | Better |
| Always treated patient with respect | 95% | 90% | 91% | Better |
| Right amount of emotional and spiritual support | 96% | 89% | 91% | Better |
| Always got help for pain and symptoms | 78% | 76% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 90% | 81% | 83% | Better |
| Would definitely recommend | 93% | 83% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 5 of 10 reported measures, worse on 2.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 3.4% | — | 0.5% | Better |
| Gaps in nursing visits (% elections) (lower is better) | 32.1% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 9.2% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 23.1% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 7.7% | — | 8.5% | About the same |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 1.5% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $12,113 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 8.4 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 9.1% | — | 9.6% | About the same |
| Visits near death (% of decedents) | 94.7% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer21%
Dementia20%
Stroke12%
Heart/circulatory disease15%
Respiratory disease11%
Other conditions22%
Where care is provided
Private home48%
Assisted living3%
Nursing facility38%
Inpatient hospice unit4%
Other6%
Location and service area
ZIP codes served (67)
75081, 75633, 75644, 75686, 75835, 75844, 75845, 75847, 75851, 75858, 75860, 75862, 75901, 75902, 75903, 75904, 75915, 75925, 75926, 75929, 75930, 75934, 75935, 75936, 75937, 75938, 75939, 75941, 75943, 75944, 75948, 75949, 75959, 75960, 75961, 75963, 75964, 75965, 75966, 75968, 75969, 75972, 75973, 75974, 75975, 75976, 75979, 75980, 76014, 76354, 77042, 77320, 77327, 77331, 77351, 77360, 77364, 77372, 77389, 77399, 77523, 77536, 77573, 77632, 77664, 78666, 78738
Other hospices in Lufkin
Harbor Hospice 26 LP
95% would definitely recommend
67/ 100
Affinity Health Care
83% would definitely recommend
29/ 100
11/ 100
Not rated
–no score
Not rated
Frequently asked questions
Is Hospice in the Pines Medicare-certified?
Yes. Hospice in the Pines (CMS Certification Number 451537) has been Medicare-certified since 11/10/1989, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Hospice in the Pines compare to other hospices in Lufkin?
Hospice in the Pines ranks #1 of 6 hospices based in Lufkin on the Scorecard score, with 5 stars.
What areas does Hospice in the Pines serve?
Hospice in the Pines reports serving 67 ZIP codes to CMS, including 75081, 75633, 75644, 75686, 75835. Call (936) 632-1514 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Hospice in the Pines. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.