Hospice of the South Plains
94% would definitely recommend
82/ 100
Enlightened Heights Hospice and Palliative Care
Hospice · 8212 Ithaca W2, Lubbock, TX 79423
Not rated Family caregiver survey rating
37/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 06/18/2019 · CCN 971510
- Rank in Lubbock
- #8 of 14 hospices
- Rank in Texas
- #357 of 584 scored hospices
- Average daily census
- 83 patients
- County
- Lubbock
- Service area
- 31 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 1 of 3 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 86.4% | 94.7% | 96.2% | Worse |
| Visits in the last days of life | 72% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 8 | 8.4 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Hospice Care Index details
Claims-based indicators: better than the national average on 2 of 10 reported measures, worse on 7.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 77.2% | — | 52.4% | Worse |
| Early live discharges (% live discharges) (lower is better) | 2.7% | — | 7.3% | Better |
| Late live discharges (% live discharges) (lower is better) | 51.4% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 23% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 4.1% | — | 2.1% | Worse |
| Per-beneficiary spending ($) (lower is better) | $32,769 | — | $19,227 | Worse |
| Nurse care minutes per routine home care day | 9 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 7.4% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 93.3% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer11%
Dementia21%
Stroke9%
Heart/circulatory disease30%
Respiratory disease10%
Other conditions24%
Where care is provided
Private home54%
Assisted living45%
Skilled nursing facility1%
Location and service area
ZIP codes served (31)
79027, 79052, 79072, 79235, 79311, 79313, 79316, 79329, 79336, 79339, 79343, 79351, 79356, 79359, 79364, 79373, 79377, 79382, 79401, 79403, 79407, 79410, 79411, 79412, 79413, 79414, 79415, 79416, 79423, 79424, 79550
Other hospices in Lubbock
Calvert Hospice LLC
94% would definitely recommend
82/ 100
Not rated
Covenant Health at Home With Compassus, Hospice of Lubbock
91% would definitely recommend
77/ 100
Umc Home Health and Hospice, an Amedisys Partner
84% would definitely recommend
59/ 100
Not rated
Excelacare Hospice
85% would definitely recommend
47/ 100
Frequently asked questions
Is Enlightened Heights Hospice and Palliative Care Medicare-certified?
Yes. Enlightened Heights Hospice and Palliative Care (CMS Certification Number 971510) has been Medicare-certified since 06/18/2019, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Enlightened Heights Hospice and Palliative Care compare to other hospices in Lubbock?
Enlightened Heights Hospice and Palliative Care ranks #8 of 14 hospices based in Lubbock on the Scorecard score.
What areas does Enlightened Heights Hospice and Palliative Care serve?
Enlightened Heights Hospice and Palliative Care reports serving 31 ZIP codes to CMS, including 79027, 79052, 79072, 79235, 79311. Call (806) 993-3900 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Enlightened Heights Hospice and Palliative Care. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.