Hospice of the South Plains
94% would definitely recommend
82/ 100
Direct Health Care Inc
Hospice · 10925 Wayne Ave, Suite 100, Lubbock, TX 79424
Not rated Family caregiver survey rating
37/ 100
Below average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 09/22/2011 · CCN 671697
- Rank in Lubbock
- #7 of 14 hospices
- Rank in Texas
- #356 of 584 scored hospices
- Average daily census
- 12 patients
- County
- Lubbock
- Service area
- 19 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 1 of 3 reported measures, worse on 1.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 66.7% | 94.7% | 96.2% | Worse |
| Visits in the last days of life | 78% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 8 | 8.4 | 8.8 | About the same |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
CMS has not published these measures for this provider (usually because too few patients were treated in the reporting period).
Hospice Care Index details
Claims-based indicators: better than the national average on 5 of 10 reported measures, worse on 4.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 26.3% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 11.1% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 22.2% | — | 37.4% | Better |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 0% | — | 8.5% | Better |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 22.2% | — | 2.1% | Worse |
| Per-beneficiary spending ($) (lower is better) | $18,603 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 11.2 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 5.9% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 98.1% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Dementia33%
Other conditions29%
Where care is provided
Private home57%
Assisted living33%
Nursing facility10%
Location and service area
Approximate location (ZIP code center). Open in Google Maps
ZIP codes served (19)
79313, 79339, 79363, 79364, 79366, 79373, 79381, 79382, 79403, 79404, 79407, 79412, 79413, 79414, 79415, 79416, 79423, 79424, 79453
Other hospices in Lubbock
Calvert Hospice LLC
94% would definitely recommend
82/ 100
Not rated
Covenant Health at Home With Compassus, Hospice of Lubbock
91% would definitely recommend
77/ 100
Umc Home Health and Hospice, an Amedisys Partner
84% would definitely recommend
59/ 100
Not rated
Excelacare Hospice
85% would definitely recommend
47/ 100
Frequently asked questions
Is Direct Health Care Inc Medicare-certified?
Yes. Direct Health Care Inc (CMS Certification Number 671697) has been Medicare-certified since 09/22/2011, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Direct Health Care Inc compare to other hospices in Lubbock?
Direct Health Care Inc ranks #7 of 14 hospices based in Lubbock on the Scorecard score.
What areas does Direct Health Care Inc serve?
Direct Health Care Inc reports serving 19 ZIP codes to CMS, including 79313, 79339, 79363, 79364, 79366. Call (806) 793-3999 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Direct Health Care Inc. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.