Heartsway Hospice of Northeast Texas
94% would definitely recommend
88/ 100
Heart to Heart Hospice of East Texas LLC
Hospice · 100 West Hawkins Pkwy Suite a, Longview, TX 75605
Family caregiver survey rating
73/ 100
Above average
At a glance
- Ownership
- For-Profit
- Medicare-certified
- Since 03/12/2008 · CCN 671591
- Rank in Longview
- #3 of 8 hospices
- Rank in Texas
- #62 of 584 scored hospices
- Average daily census
- 148 patients
- County
- Gregg
- Service area
- 113 ZIP codes (see list)
Quality of care
Quality measures: better than the national average on 3 of 3 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Composite process measure (7 care processes) | 99.7% | 94.7% | 96.2% | Better |
| Visits in the last days of life | 74.5% | — | 48.3% | Better |
| Hospice Care Index (0-10) | 10 | 8.4 | 8.8 | Better |
The composite process measure covers 7 care processes at admission. The Hospice Care Index runs 0–10.
What families say (CAHPS Hospice survey)
Survey results: better than the national average on 7 of 7 reported measures, worse on 0.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Team always communicated well | 84% | 81% | 82% | Better |
| Always provided timely help | 83% | 77% | 78% | Better |
| Always treated patient with respect | 94% | 90% | 91% | Better |
| Right amount of emotional and spiritual support | 93% | 89% | 91% | Better |
| Always got help for pain and symptoms | 82% | 76% | 76% | Better |
| Rated hospice 9 or 10 out of 10 | 86% | 81% | 83% | Better |
| Would definitely recommend | 87% | 83% | 85% | Better |
Hospice Care Index details
Claims-based indicators: better than the national average on 3 of 10 reported measures, worse on 5.
| Measure | This provider | State | National | vs. national |
|---|---|---|---|---|
| Continuous home care or inpatient care provided (% days) | 0.3% | — | 0.5% | About the same |
| Gaps in nursing visits (% elections) (lower is better) | 43.5% | — | 52.4% | Better |
| Early live discharges (% live discharges) (lower is better) | 10.4% | — | 7.3% | Worse |
| Late live discharges (% live discharges) (lower is better) | 40.4% | — | 37.4% | Worse |
| Burdensome transitions, type 1 (% live discharges) (lower is better) | 11.9% | — | 8.5% | Worse |
| Burdensome transitions, type 2 (% live discharges) (lower is better) | 2.1% | — | 2.1% | About the same |
| Per-beneficiary spending ($) (lower is better) | $14,112 | — | $19,227 | Better |
| Nurse care minutes per routine home care day | 12.8 | — | 19.9 | Worse |
| Skilled nursing minutes on weekends (% of minutes) | 8.5% | — | 9.6% | Worse |
| Visits near death (% of decedents) | 95.4% | — | 89.3% | Better |
These ten indicators are combined into the Hospice Care Index. Spending is per Medicare beneficiary.
Who this hospice cares for
Patient diagnoses
Cancer21%
Dementia29%
Stroke7%
Heart/circulatory disease20%
Respiratory disease12%
Other conditions15%
Where care is provided
Private home49%
Assisted living8%
Nursing facility43%
Location and service area
ZIP codes served (113)
75020, 75032, 75040, 75092, 75224, 75402, 75410, 75411, 75412, 75416, 75417, 75418, 75420, 75421, 75422, 75426, 75428, 75431, 75432, 75433, 75435, 75437, 75440, 75442, 75448, 75451, 75455, 75456, 75457, 75460, 75462, 75471, 75472, 75473, 75474, 75477, 75478, 75480, 75482, 75483, 75486, 75487, 75488, 75494, 75497, 75550, 75554, 75558, 75559, 75560, 75563, 75566, 75568, 75571, 75601, 75602, 75603, 75604, 75605, 75606, 75607, 75608, 75630, 75633, 75638, 75639, 75640, 75643, 75644, 75645, 75647, 75650, 75651, 75652, 75654, 75656, 75657, 75660, 75661, 75662, 75663, 75666, 75668, 75670, 75671, 75672, 75681, 75683, 75684, 75686, 75691, 75692, 75693, 75707, 75750, 75755, 75762, 75765, 75771, 75773, 75783, 75789, 75801, 75949, 75974, 76040, 76112, 76226, 76705, 78109, 78253, 78626, 78669
Other hospices in Longview
Accentcare Hospice & Palliative Care of Texas
93% would definitely recommend
79/ 100
56/ 100
Not rated
52/ 100
Not rated
Traditions Hospice
83% would definitely recommend
50/ 100
Not rated
Frequently asked questions
Is Heart to Heart Hospice of East Texas LLC Medicare-certified?
Yes. Heart to Heart Hospice of East Texas LLC (CMS Certification Number 671591) has been Medicare-certified since 03/12/2008, which means it meets federal requirements and Medicare will pay for covered hospice services.
How does Heart to Heart Hospice of East Texas LLC compare to other hospices in Longview?
Heart to Heart Hospice of East Texas LLC ranks #3 of 8 hospices based in Longview on the Scorecard score, with 5 stars.
What areas does Heart to Heart Hospice of East Texas LLC serve?
Heart to Heart Hospice of East Texas LLC reports serving 113 ZIP codes to CMS, including 75020, 75032, 75040, 75092, 75224. Call (903) 663-3310 to confirm coverage of your address.
Source: CMS Provider Data Catalog (2026-09-23). Home Health Scorecard is not affiliated with Heart to Heart Hospice of East Texas LLC. Data may lag real-world changes; verify with the provider. Is this your agency? Report a correction.